Can't log in to support page.

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Expand view Topic review: Can't log in to support page.

Re: Can't log in to support page.

by jiri » Sat Jun 21, 2008 5:24 am

Thanks, it's fixed now.

Jiri

Re: Can't log in to support page.

by Torg » Fri Jun 20, 2008 6:51 pm

oh ... silly me :)

Re: Can't log in to support page.

by nohitter151 » Fri Jun 20, 2008 6:08 pm

Torg wrote:it is the forum username and password.

jiri, I pm'ed you my username and password because I couldn't find your mail address anywhere. it seems to be stuck in my outbox though, so I'm not sure you've recieved the pm.
It will be in your outbox until Jiri reads it, then it will move to the sent folder.

Re: Can't log in to support page.

by Torg » Fri Jun 20, 2008 5:58 pm

it is the forum username and password.

jiri, I pm'ed you my username and password because I couldn't find your mail address anywhere. it seems to be stuck in my outbox though, so I'm not sure you've recieved the pm.

Re: Can't log in to support page.

by nohitter151 » Fri Jun 20, 2008 5:20 pm

Make sure that you are using your forum username and password, and not your license key username.

Re: Can't log in to support page.

by jiri » Fri Jun 20, 2008 4:45 pm

If you have such a problem, please e-mail me your login name a password, I'll check it out.

Thanks,
Jiri

Re: Can't log in to support page.

by Torg » Fri Jun 20, 2008 4:34 pm

I have the same problem.

Can't log in to support page.

by RonSD » Fri Jun 20, 2008 4:28 pm

I'm trying to submit a support ticket to get an upgrade code for my gold 2.x license, but the support login doesn't recognize my username/password. Is this a catch-22?

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