by nsf » Thu Aug 27, 2015 1:18 pm
MediaMonkey will not open correctly, minimize, or even close; I must restart the PC to get rid of the screen, which is blank. I created an attachment with all the error messages, but I don't see a way to attach it here.
I am not technically knowledgeable. MediaMonkey is recommended as the best application for large classical music collections. With some difficulty I already loaded hundreds of hours of music from CDs. Your forums, etc., are either not pertinent or unintelligible to me. I can't even send a question correctly; my efforts to submit service tickets (6 times) were rejected as "cross-site fraud" and "wrong department" -- How can "other" be the wrong department? BTW I cleared my browser cache including cookies.
MediaMonkey is running on a home network with a WD server. All music was loaded from my PC, a Dell XPS8500. Except for MediaMonkey, the WiFi and server connections are working properly for all other applications.
Any suggestions for a cure will be appreciated. Thanks.
MediaMonkey will not open correctly, minimize, or even close; I must restart the PC to get rid of the screen, which is blank. I created an attachment with all the error messages, but I don't see a way to attach it here.
I am not technically knowledgeable. MediaMonkey is recommended as the best application for large classical music collections. With some difficulty I already loaded hundreds of hours of music from CDs. Your forums, etc., are either not pertinent or unintelligible to me. I can't even send a question correctly; my efforts to submit service tickets (6 times) were rejected as "cross-site fraud" and "wrong department" -- How can "other" be the wrong department? BTW I cleared my browser cache including cookies.
MediaMonkey is running on a home network with a WD server. All music was loaded from my PC, a Dell XPS8500. Except for MediaMonkey, the WiFi and server connections are working properly for all other applications.
Any suggestions for a cure will be appreciated. Thanks.