MM disappearing

by **Peke** » Tue Jul 02, 2019 9:59 am

Hi,
As I suspected, I added this as https://www.ventismedia.com/mantis/view.php?id=15817 so that we see what can be done.

by **Dan33185** » Tue Jul 02, 2019 2:03 am

Installing open shell seems to have solved this

https://github.com/Open-Shell/Open-Shell-Menu

by **Peke** » Mon Jul 01, 2019 5:48 pm

Hi,
I guess that they have changed something in 1903

I see the problem on One PC and one that I repair uses 1703 and who would know it works.

Guess that it is something with That new feature Dark/Light/Custom Color scheme

by **Dan33185** » Mon Jul 01, 2019 4:20 pm

Lowlander wrote: ↑Mon Jul 01, 2019 3:38 pm Have you tried with any other toolbars? Maybe it's a Windows (or your PC) issue?

I just went through and checked each of these toolbars, and MM is still the only one that disappears

by **Lowlander** » Mon Jul 01, 2019 3:38 pm

Have you tried with any other toolbars? Maybe it's a Windows (or your PC) issue?

by **Dan33185** » Mon Jul 01, 2019 2:57 pm

So I think I've narrowed down when it happens, and am not sure why. When clicking the start menu, the MM toolbar disappears, and sometimes re-appears when releasing from the start menu, and sometimes it doesn't.

https://www.youtube.com/watch?v=h7OpmbbOQcM

by **Dan33185** » Mon Jun 24, 2019 3:36 pm

Log sent, hopefully it has something in there that can be helpful

by **Dan33185** » Fri Jun 21, 2019 11:44 am

Lowlander wrote: ↑Fri Jun 21, 2019 10:09 am Capture this in a debug log (step 4b) and attach it to a Support Ticket where it starts out showing and then disappears: https://www.mediamonkey.com/forum/viewt ... p?f=1&t=69

Does the Tray Icon also show initially and then disappear?

It appears initially, but eventually just disappears for whatever reason. I will try my best to capture in a log and forward it on, thanks for the link.

by **Lowlander** » Fri Jun 21, 2019 10:09 am

Capture this in a debug log (step 4b) and attach it to a Support Ticket where it starts out showing and then disappears: https://www.mediamonkey.com/forum/viewt ... p?f=1&t=69

Does the Tray Icon also show initially and then disappear?

by **Erwin Hanzl** » Fri Jun 21, 2019 3:59 am

by **Dan33185** » Fri Jun 21, 2019 12:48 am

Lowlander wrote: ↑Thu Jun 20, 2019 12:00 pm Check Tools > Options > General and make sure it's set to always show the tray icon (it can be used to restore MediaMonkey).

Right click on the Windows Taskbar and make sure that MediaMonkey is still enabled to show (I think under Toolbars sub-menu).

Both of those are checked. The only workaround I've found (today actually) was to disable Media Monkey under toolbar, then re-enable it and it shows up fine then, but it also throws all my other enabled toolbars out of whack, so I have go through and disable and re-enable all of them as well, kind of a tedious process.

by **Lowlander** » Thu Jun 20, 2019 12:00 pm

Check Tools > Options > General and make sure it's set to always show the tray icon (it can be used to restore MediaMonkey).

Right click on the Windows Taskbar and make sure that MediaMonkey is still enabled to show (I think under Toolbars sub-menu).

by **Dan33185** » Thu Jun 20, 2019 11:53 am

So this is still happening, even more frequently now. Am I really the only one to ever experience this?

by **Dan33185** » Wed Apr 17, 2019 10:54 am

Erwin Hanzl wrote: ↑Tue Apr 16, 2019 12:10 pm

What does that say in English? Sorry, that screen doesn't look familiar to me (new to Windows 10), so I'm not sure what that page is.

by **Erwin Hanzl** » Tue Apr 16, 2019 12:10 pm

MM disappearing

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