by mikewu99 » Fri Sep 04, 2009 11:20 am
I experienced a similar problem today with my wife's iPod Touch. Recently updated to iPod v3.0. Added some tracks to my MM library this morning, hooked up the iPod and tried to manually transfer them (I also use the "send to" menu option to manually sync music to my iPod) and was told that the iPod software was not compatible. Searched the forum and found the new iPhone.dll (I assume it is the lates since I downloaded it this morning) and installed it. Started MM, hooked up the iPod and everything seemed fine (no warnings). Selected the new track, sent them to the iPod. Opened the iPod library - the only music there was the stuff I had just transferred! Everything else was gone.
However, the iPod was still reporting only 10Gig available (on a 30Gig iPod). Since I didn't know what to do next, I opened iTunes to reset the iPod. iTunes was reporting 20Gig of "other" data on the iPod. Reset the iPod to factory defaults and restored settings. iPod now reporting 30gIg available. Closed iTunes, opened MM, and started a manual transfer of my music to the iPod. Then had to leave for work, I will see if the music transferred successfully in an hour or so.
I did notice one thing which may be a clue: The first time I connected the iPod to MM after the 3.0 upgrade it was listed as "iPod" (or something equally generic) instead of "Karen's iPod" (which is what it is named). After I reset the iPod to factory default (and restored settings) in iTunes MM correctly listed the iPod as "Karen's iPod".
I experienced a similar problem today with my wife's iPod Touch. Recently updated to iPod v3.0. Added some tracks to my MM library this morning, hooked up the iPod and tried to manually transfer them (I also use the "send to" menu option to manually sync music to my iPod) and was told that the iPod software was not compatible. Searched the forum and found the new iPhone.dll (I assume it is the lates since I downloaded it this morning) and installed it. Started MM, hooked up the iPod and everything seemed fine (no warnings). Selected the new track, sent them to the iPod. Opened the iPod library - the only music there was the stuff I had just transferred! Everything else was gone.
However, the iPod was still reporting only 10Gig available (on a 30Gig iPod). Since I didn't know what to do next, I opened iTunes to reset the iPod. iTunes was reporting 20Gig of "other" data on the iPod. Reset the iPod to factory defaults and restored settings. iPod now reporting 30gIg available. Closed iTunes, opened MM, and started a manual transfer of my music to the iPod. Then had to leave for work, I will see if the music transferred successfully in an hour or so.
I did notice one thing which may be a clue: The first time I connected the iPod to MM after the 3.0 upgrade it was listed as "iPod" (or something equally generic) instead of "Karen's iPod" (which is what it is named). After I reset the iPod to factory default (and restored settings) in iTunes MM correctly listed the iPod as "Karen's iPod".