Hi, it sounds like issue http://www.ventismedia.com/mantis/view.php?id=9530

Here
viewtopic.php?f=7&t=66878
you can find updated iPhoneClac.dll that should fix the problem.

I thought that when I sent the error report a ticket would be opened. I went in and opened a ticket, lets see what happens.

thanks
kjduke

No ticket at all? In that case did you open ticket in eSupport?

Nothing in eSupport.

Login to eSupport to check if there has been a response to your support ticket, sometimes the email notification get's stuck in spam filters.

Still having issues and have not had a response, any updates would be appreciated.

If I did it correctly the report has been sent. Keep me posted.

thanks

kjduke

Send a debug log (step 4b) of this crash to support: viewtopic.php?t=69

Here's what I'm running. I have MM 4.06.1501 and I have an iPod touch Gen 4 which I just upgraded to the current software, 5.1.1. Prior to upgrading the iPod everything worked fine with the Monkey and I was able to put music on the iPod by 'highlighting' the songs and then use the "Send To" tab.

When I found that MM 4.06 would play nicely with IOS 5, I made the jump and upgraded. Since then, this is what I have been experiencing. If I highlight an album and hit 'send to' I get the green status bar at the bottom for a bit, as if the songs are converting, and then MM shuts down. Usually just one song will then appear on my iPod, but it is in grey and will not play. I get the same results when I select only one song and try to send it to my iPod, it is grey and will not play.

Any help would be greatly appreciated, thanks,

kjduke