1248 Incremental auto-sync corrupts ZEN [#5833]

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Expand view Topic review: 1248 Incremental auto-sync corrupts ZEN [#5833]

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by rrfpacker » Mon Apr 25, 2011 3:37 pm

All my tracks are mp3. Will cross fingers that MM4 works if I decide on the MX.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by chrisjj » Mon Apr 25, 2011 1:48 pm

rrfpacker wrote:Version 1.21.01
Thanks. The failures here are on 1.21.01e and 1.21.03e. I did not record the factory shipped version, which also failed.
rrfpacker wrote:When I first received the Zen, it had some problems syncing, and somethimes I had to go thru Windows Explorer, wipe out all the music, and start empty. I haven't had to do that for the last few syncs.
OK, so your incremental syncs are OK.

My tracks are all WMAs. Yours?
rrfpacker wrote:Looks like the Zen MX is a pain in the rear
The forthcoming MM update for 8.3 named should fix it, and I am hopeful that being MSC not MTP it will be free from the corruption problem.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by rrfpacker » Mon Apr 25, 2011 12:35 pm

Version 1.21.01...I have no desire for updating as I don't want to screw anything up and my unit works fine. I've only seen one update and that was for FM, which I don't use.

My Zen is my main player, it is 32g and my intention is to not sync very often. A lot of my playlists are my favorite songs of the 60's and 70's, by year, along with favorites from groups who are no longer putting out music, ie Grassroots, Creedence, Bread, Pat Benatar, Styx, etc. I've put in a lot of time getting the tags correct, therefore, I don't sync often, and don't want to. I sync about once every couple of months as I fine tune my library or find a song I've been missing.

I auto-sync based on how I've configured the Zen, which as I said is 71 playlists (today! Nyn, if you read this you may recall PMs we had concerning playlists and I said I only wanted 5 or 6. You laughed. :lol: ), all the Beatles Mono and Stereo remasters, along with some albums that are special. I connect the zen and auto sync.

When I first received the Zen, it had some problems syncing, and somethimes I had to go thru Windows Explorer, wipe out all the music, and start empty. I haven't had to do that for the last few syncs.

Looks like the Zen MX is a pain in the rear, I may just go with another Sansa or a refurbished older Zen.

I don't know if this helps.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by chrisjj » Mon Apr 25, 2011 10:47 am

Thanks.

What's the firmware version?

Are you doing incremental sync i.e. adding files to exsiting? Or formatting first each time?

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by rrfpacker » Mon Apr 25, 2011 10:20 am

chrisjj,

This will either help or not. I have a 32g Zen, I've been auto-syncing for the last year or so, syncing lots of items for the last 6 months. My last sync was yesterday and involved 71 playlists along with 37 complete albums for a total of 5282 tracks.

I must be blessed.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by chrisjj » Mon Apr 25, 2011 8:59 am

rrfpacker wrote:Have the issues with the Zen been resolved for all of you?
At my last attempt, no. That was some versions ago. I've seen no changelog fix since then.
rrfpacker wrote:I've had a regular Zen for about two years, about the same time as MM, and once I learned the auto sync process I haven't had any problems syncing. Am I one of the blessed ones?
Your success may be due to using a fewer sync options. Perhaps no playlists.
rrfpacker wrote:And Amazon is offering some good deals on the X-Fi and MX, but I haven't researched them yet.
Note : http://www.mediamonkey.com/support/inde ... icleid=135

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by rrfpacker » Sun Apr 24, 2011 8:23 pm

It's been about four months since anyone wrote in the thread. Have the issues with the Zen been resolved for all of you? I've had a regular Zen for about two years, about the same time as MM, and once I learned the auto sync process I haven't had any problems syncing. Am I one of the blessed ones?

I'm only asking because the Creative website is offering Zen 16g for $79.99 (order fulfilled by Amazon) and I want to get a back up. And Amazon is offering some good deals on the X-Fi and MX, but I haven't researched them yet.

Thanks for any update.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by chrisjj » Mon Dec 20, 2010 5:54 pm

I've never found a difference in the results of using the short cable supplied v. a long cable.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by moatmai » Thu Dec 16, 2010 6:53 pm

chrisjj wrote:I've been unable to avoid it using JR Media Jukebox 14. On the last test on a ZEN with ~1000 WMAs, I added about 35 MP3s. Result: on the ZEN display evey character 7 (in metadata and even system text e.g. Bookmarks index) changed to a space character.
Darn. Now it's happening on my wife's Zen 32 GByte as well.

And she uses the short cable supplied with the Zen.

Whereas my syncs (MM Gold 3.2.3) continue to be fine.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by chrisjj » Wed Dec 15, 2010 7:20 pm

Update: I no longer believe this issue is MM-specific.

I've been unable to avoid it using JR Media Jukebox 14. On the last test on a ZEN with ~1000 WMAs, I added about 35 MP3s. Result: on the ZEN display evey character 7 (in metadata and even system text e.g. Bookmarks index) changed to a space character.

Bizarre.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by chrisjj » Thu Jun 24, 2010 4:40 am

> What I meant is that it might be an issue related to the way MediaMonkey pushes data through the USB bus.

Very possibly.

> A timing issue or somesuch thing.

And/or a failure of MM to handle comms errors.

> After all, MM doesn't just push the files across the bus, it does considerable work during the transfer: It
> checks the album art, sometimes even transcodes files to compatible formats etc. Somewhere in that area there might be a timing problem

The failure here occurs with no album art and no transcoding.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by moatmai » Wed Jun 23, 2010 7:13 pm

chrisjj wrote:Thanks... but
> My point being: I still think it might be an USB issue,
that does not fit with my finding that, or WMP, JRMC and MM, MM is the only one to fail like this.
What I meant is that it might be an issue related to the way MediaMonkey pushes data through the USB bus. A timing issue or somesuch thing.

After all, MM doesn't just push the files across the bus, it does considerable work during the transfer: It checks the album art, sometimes even transcodes files to compatible formats etc. Somewhere in that area there might be a timing problem which only shows up under certain adverse conditions on the USB bus (i.e. long cables, not-quite-up-to-spec USB hubs, bad plugs... you name it).

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by chrisjj » Wed Jun 23, 2010 5:12 pm

Thanks... but

> My point being: I still think it might be an USB issue,

that does not fit with my finding that, or WMP, JRMC and MM, MM is the only one to fail like this.

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by moatmai » Tue Jun 22, 2010 4:38 pm

chrisjj wrote:All the sync failures I got for the few months up to the point that I gave up on MediaMonkey were when using an internal front USB socket. Windows Media Player and JRiver Media Center succeed using this same socket. However this was using a long cable and I shall try the short one as you request, and let you know the result.
I'm not sure whether the cable actually is what makes the big difference, it might be the USB port itself. If you can't find your original Zen USB cable, you might want to try one of the USB connectors on the back of your computer (you might have to temporarily disconnect your scanner or printer if you have no ports free in the back).

From what I've read so far, the USB plugs connected straight to the mainboard are usually the best (on a desktop computer, you will find them near the LAN/ethernet plug). In the Zune forums, several people report that their syncs fail when they connect their player to the front USB port, but that it works with one of the rear ports. With other computers, it appears to be the other way around.

You might also want to try out a different cable. My point being: I still think it might be an USB issue, not issue with the Zen itself.

(By the way: I had successful and unsuccessful syncs with my Zen using the USB hub. It seems to be an intermittent problem.)

Re: 1248 Incremental auto-sync corrupts ZEN [#5833]

by nynaevelan » Tue Jun 22, 2010 12:01 pm

I too will give this a try but first I am going to have to figure out which cable came with the Zen. :-?

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