MM Freezes during playback and tagging [#14432]

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Topic review
   

Expand view Topic review: MM Freezes during playback and tagging [#14432]

Re: MM Freezes during playback and tagging [#14432]

Post by Peke » Thu Dec 07, 2017 11:27 am

Hi,
Can you open a support ticket and supply us with log file as described here viewtopic.php?f=1&t=69 ?

Thanks.

Re: MM Freezes during playback and tagging [#14432]

Post by Guest » Thu Nov 23, 2017 11:06 am

I am on MMW 4.1.19.1859 and am having a lot of trouble during tagging, especially album art, but this also happens when selecting an artist, changing a playlist etc. MM will freeze for 1-3 minutes. I'm replying because it was reported that 4.1.19.1854 would fix the issue and I'm on 4.1.19.1859. This has been happening since 4.1.19.1852, I believe.

Re: MM Freezes during playback and tagging [#14432]

Post by Osterbeagle » Sat Oct 14, 2017 12:36 am

4.1.19.1854 works! :D

Re: MM Freezes during playback and tagging [#14432]

Post by Peke » Wed Oct 11, 2017 8:09 pm

This should be fixed in 4.1.19.1854 that is available for download

Re: MM Freezes during playback and tagging [#14432]

Post by Osterbeagle » Mon Oct 09, 2017 12:17 pm

I can also confirm the bug. Never had this in any previous version:
Application Hang:
Code: Select all
 MediaMonkey.exe
   4.1.18.1852
   5bc
   01d3411ffe3ae6c0
   9
   C:\Program Files (x86)\MediaMonkey\MediaMonkey.exe
   15224350-ad14-11e7-8816-00224dab0793
   
   
   430072006F00730073002D00740068007200650061006400000044006500610064006C006F0063006B0000000000


--------------------------------------------------------------------------------

Binäre Daten:


In Wörtern

0000: 00720043 0073006F 002D0073 00680074
0010: 00650072 00640061 00440000 00610065
0020: 006C0064 0063006F 0000006B 0000


In Bytes

0000: 43 00 72 00 6F 00 73 00   C.r.o.s.
0008: 73 00 2D 00 74 00 68 00   s.-.t.h.
0010: 72 00 65 00 61 00 64 00   r.e.a.d.
0018: 00 00 44 00 65 00 61 00   ..D.e.a.
0020: 64 00 6C 00 6F 00 63 00   d.l.o.c.
0028: 6B 00 00 00 00 00         k.....


Michael

Re: MM Freezes during playback and tagging [#14432]

Post by MartinP » Sun Oct 01, 2017 1:30 pm

I can also confirm it, MMW crash sometimes while tagging just playing title (only playing title!)

MMW 4.1.18.1852

Re: MM Freezes during playback and tagging [#14432]

Post by Peke » Sat Sep 30, 2017 7:52 pm

Hi,
Added as http://www.ventismedia.com/mantis/view.php?id=14432 thank you for the patience.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by robojock » Fri Sep 29, 2017 6:09 am

Peke wrote:Hi,
I also can't replicate the problem. There are number of factors that can slow tagging especially for FLAC where Metadata is in front of Audio data and for example adding Album Art to a file on network using WiFi can be proven to bee a bottleneck and trigger temp freeze of UI till process is done.

I've sent you PM with More details.


All the files that i am using are on a local drive. The UI freeze happens indefinitely with the audio looping until i force close mm.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by Peke » Fri Sep 29, 2017 2:35 am

Hi,
I also can't replicate the problem. There are number of factors that can slow tagging especially for FLAC where Metadata is in front of Audio data and for example adding Album Art to a file on network using WiFi can be proven to bee a bottleneck and trigger temp freeze of UI till process is done.

I've sent you PM with More details.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by robojock » Fri Sep 29, 2017 12:35 am

I thought this was just an mp3 issue, but i see now mm does it flac files that i ripped myself with a different app, the flac files already have tags, i am just "fixing" them and making it "neater" in mm :(

Say i ripped a cd, imported it in mm, start playing the album in mm before tagging, select all because i want to edit the album name, open properties, edit album name click save, boom mm freezes and song goes it loop... :evil: reproducible all the time :evil:

This is making my mm experience really unpleasant, that i am thinking of giving up and moving on to another app

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by rusty » Wed Aug 16, 2017 10:24 am

Hi,

I'm unable to replicate this, but it sounds similar to a bug that we thought was fixed long ago: http://www.ventismedia.com/mantis/view.php?id=8346

Would it be possible to share a file that consistently triggers the problem (I know that's tough because tagging 'fixes' the issue) ?

Thanks.

-Rusty

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by robojock » Mon Jul 31, 2017 12:37 am

Peke wrote:Hi,
Thx AlanH, interesting thought. I'll try to replicate that.

@robojock
How big the files are? Do you also Tag Album Art? and Where the files are located (SSD/HDD/Lan Mapped Drive/...)?


-320Kb mp3 anything between 5mb-20mb depending on the length on the song. Mp3s from source are watermarked, but according to source it should not have an effect on quality or anything else.
-Some files have album art some don't, even if it is a an album/single/ep some of the files will have album art and some won't. For example album a has 10 songs, 2 of those songs will have album art and the rest won't.
-Files are located on drive c: which is a 1TB SHDD (Hybrid Drive)

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by Stigg » Sun Jul 30, 2017 11:30 pm

I have seen this happen with overly long file or folder names.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by Peke » Sun Jul 30, 2017 6:08 pm

Hi,
Thx AlanH, interesting thought. I'll try to replicate that.

@robojock
How big the files are? Do you also Tag Album Art? and Where the files are located (SSD/HDD/Lan Mapped Drive/...)?

Re: [4.1.18.1842]MM Freezes during playback and tagging

Post by AlanH » Sun Jul 30, 2017 2:34 pm

I got the impression it was related to having auto lyrics lookup enabled and letting that tag the lyrics at the same time as updating metadata manually. Could be way off but it doesn't seem to do it if I run through new songs to let it pick the lyrics up first or edit the metatdata then lookup the lyrics.

It was never a big enough problem for me to worry about as I just changed my workflow slightly for new music.

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