by steveg_nh » Tue Sep 09, 2014 10:36 am
Hi All,
I hope I submit this correctly, as I read how to submit a bug. I'm not sure if this is MM, or possibly something with Windows. But here's the info.
Windows 7 SP1 64bit, 16GB RAM, Intel Core i7, Dell XPS8300, 2 hard drives (WD Blacks), 1 DVD writer, Flash card reader. MediaMonkey 4.1.4.1709 in both debug versions and regular (same results). This OS was reinstalled two weeks ago, and MM has been a bit strange (these errors) since I did it.
When double clicking an MP3 file within its Windows folder, MediaMonkey will launch, but then crash. If I launch MediaMonkey manually, and play from within MM, it's ok. I have had MM crash on startup a few times, but that's very intermittent and hard to reproduce. I can ALWAYS get it to crash when double clicking the MP3 file.
MM doesn't generate it's own log, so I've captured it with DebugView. Also, upon closing the crash window (Windows saying the app crashed), I get a Windows error box saying the "Remote Procedure Call Failed." I've search and tried a few things without success.
I've sent the log into the help desk (I can't see how to attach it here).
Thank you.
Hi All,
I hope I submit this correctly, as I read how to submit a bug. I'm not sure if this is MM, or possibly something with Windows. But here's the info.
Windows 7 SP1 64bit, 16GB RAM, Intel Core i7, Dell XPS8300, 2 hard drives (WD Blacks), 1 DVD writer, Flash card reader. MediaMonkey 4.1.4.1709 in both debug versions and regular (same results). This OS was reinstalled two weeks ago, and MM has been a bit strange (these errors) since I did it.
When double clicking an MP3 file within its Windows folder, MediaMonkey will launch, but then crash. If I launch MediaMonkey manually, and play from within MM, it's ok. I have had MM crash on startup a few times, but that's very intermittent and hard to reproduce. I can ALWAYS get it to crash when double clicking the MP3 file.
MM doesn't generate it's own log, so I've captured it with DebugView. Also, upon closing the crash window (Windows saying the app crashed), I get a Windows error box saying the "Remote Procedure Call Failed." I've search and tried a few things without success.
I've sent the log into the help desk (I can't see how to attach it here).
Thank you.