Search found 220 matches

by Dan33185
Tue Oct 11, 2016 7:27 am
Forum: Need Help with Device Synchronization?
Topic: 2 different track counts in 2 different apps
Replies: 11
Views: 2554

Re: 2 different track counts in 2 different apps

playing a song in TRACKS view shows it playing 1/8700. I have one folder called "music" on my sd card that I sync all my music to, and it's included in the library folders that I chose. Then MMA detects all the tracks just your playlists are not updated. You should see check what folder contains co...
by Dan33185
Mon Oct 10, 2016 5:20 pm
Forum: Need Help with Device Synchronization?
Topic: 2 different track counts in 2 different apps
Replies: 11
Views: 2554

Re: 2 different track counts in 2 different apps

Then send a debug log (from About screen) right after scanning finishes and open a Support Ticket with the logID. The developers can then analyze what is causing this. Done. ID #: AA8GM6TQGE Hi, If you browse TRACKS what is the count Number? Also Are you sure that all folders from SD Card are inclu...
by Dan33185
Sun Oct 09, 2016 9:40 pm
Forum: Need Help with Device Synchronization?
Topic: 2 different track counts in 2 different apps
Replies: 11
Views: 2554

Re: 2 different track counts in 2 different apps

Anything in my MM library is changed to a "music" file, regardless of whether it's classical or anything else. I don't use the podcast feature either.
by Dan33185
Sun Oct 09, 2016 9:23 am
Forum: Need Help with Device Synchronization?
Topic: 2 different track counts in 2 different apps
Replies: 11
Views: 2554

Re: 2 different track counts in 2 different apps

Lowlander wrote:Have you A rescanned in MMA and B made sure it's actually 8700 files on your device?
I've rescanned a few times. There's definitely 8700 files on the device

Image
by Dan33185
Sat Oct 08, 2016 8:33 am
Forum: Need Help with Device Synchronization?
Topic: 2 different track counts in 2 different apps
Replies: 11
Views: 2554

2 different track counts in 2 different apps

Syncing playlists gives me 2 different playlist counts in 2 different apps. Pictures below. The MMA track count is incorrect (5599), the Shuttle track count (8700) is the correct one:

Image

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by Dan33185
Sat Sep 10, 2016 10:08 am
Forum: Need help (mma)
Topic: why does MMA not see my playlists? [#13514]
Replies: 20
Views: 4227

Re: why does MMA not see my playlists? [#13514]

Awesome, thank you!
by Dan33185
Fri Sep 09, 2016 7:03 am
Forum: Need help (mma)
Topic: why does MMA not see my playlists? [#13514]
Replies: 20
Views: 4227

Re: why does MMA not see my playlists?

LOG ID: P3KF24DHGJ So now it's finding 3 of the 4 playlists in my playlists folder, and no matter how many times I rescan it, it won't show the 4th. EDIT-Well, now MMA has actually gone ahead and just deleted the 4th playlist from that folder. ( LOG ID: 1ZW6GM36I3 ) Anyone get a chance to look at t...
by Dan33185
Fri Sep 02, 2016 11:55 pm
Forum: Need help (mma)
Topic: why does MMA not see my playlists? [#13514]
Replies: 20
Views: 4227

Re: why does MMA not see my playlists?

LOG ID: P3KF24DHGJ

So now it's finding 3 of the 4 playlists in my playlists folder, and no matter how many times I rescan it, it won't show the 4th.

EDIT-Well, now MMA has actually gone ahead and just deleted the 4th playlist from that folder. (LOG ID: 1ZW6GM36I3)
by Dan33185
Fri Aug 19, 2016 7:24 am
Forum: Need help (mma)
Topic: why does MMA not see my playlists? [#13514]
Replies: 20
Views: 4227

Re: why does MMA not see my playlists?

I'm using USB Sync, with the most current beta versions of both MMA and MMW. The files are MP3, and play fine through the player itself.
by Dan33185
Sat Aug 06, 2016 11:00 pm
Forum: Need help (mma)
Topic: why does MMA not see my playlists? [#13514]
Replies: 20
Views: 4227

Re: why does MMA not see my playlists?

When I try to open it in MMA, it says "skipping tracks (missing codec)". Here's a picture of the properties in ES File Explorer:


Image
by Dan33185
Sat Aug 06, 2016 8:29 am
Forum: Need help (mma)
Topic: why does MMA not see my playlists? [#13514]
Replies: 20
Views: 4227

why does MMA not see my playlists? [#13514]

Well, I think I figured out why I have such a problem syncing with my sdcard. MMA isn't even seeing the playlists I have in my playlists folder. Here are two images, one taken in ES File Explorer clearly showing 4 playlists, the other in MMA showing 0 playlists in the exact same folder. http://i.img...
by Dan33185
Wed Jun 29, 2016 7:58 pm
Forum: Need Help with Device Synchronization?
Topic: MM doesn't acknowledge MicroSD card immediately
Replies: 11
Views: 2096

Re: MM doesn't acknowledge MicroSD card immediately

Ok, now I'm back to it not being recognized at all. I'm going to attach the debug log here as well as send it to help desk to avoid it getting overlooked

http://pastebin.com/VfVM3Mnp
Ticket ID #QQU-824-67392
by Dan33185
Mon Jun 27, 2016 8:40 pm
Forum: Need Help with Device Synchronization?
Topic: MM doesn't acknowledge MicroSD card immediately
Replies: 11
Views: 2096

Re: MM doesn't acknowledge MicroSD card immediately

Did you open a support ticket and attach a log? If so you should've heard back. I did at the time of the original post, not for the most recent one. I went through and deleted all profiles that I could and reinstalled and that worked. I'm still having the problem of having to close MMW and reopen i...
by Dan33185
Sun Jun 26, 2016 12:33 pm
Forum: Need Help with Device Synchronization?
Topic: What am I doing wrong?
Replies: 0
Views: 932

What am I doing wrong?

Ever since I've tried to sync with my MicroSd card that goes in my Android phone, I've always struggled with it. I end up with more or less songs on the phone than I should, certain playlists don't sync properly, or at all. Nobody else seems to have these problems, and I'm just at a loss as to why I...