Mediamonkey suddenly reset itself

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Mediamonkey suddenly reset itself

Postby Kalia » Sat May 21, 2016 7:20 am

As stated in the title, I woke up this morning to find that mediamonkey has suddenly reset itself, and all of my music, settings, themes etc are completely gone. I did nothing in between using MM perfectly fine last night, and then turning the computer on this morning, only to find everything wiped. Is there anything I can do to get my library back?
Kalia
 

Re: Mediamonkey suddenly reset itself

Postby Lowlander » Tue May 24, 2016 11:32 am

http://www.mediamonkey.com/support/inde ... eset--lost

Search for MM.DB on the whole PC (include hidden files). That should give you the correct database as well as the one currently in used based on Timestamp and file size.
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Lost playlists and new skin ?

Postby _Chris_ » Fri May 19, 2017 12:53 pm

Hi all, on MMG on Windows 7, have been using this for many, many years and have been very happy with it, haven't had any issues with it for quite a while now, but, it all played great a few hours ago, then just a few minutes ago, turned on the laptop, plugged in the ext hard drive with the tracks on it as normal, but MMG has now got a completely different skin and all the playlists gone? Any ideas what on earth is going on please?
Last edited by Lowlander on Fri May 19, 2017 1:29 pm, edited 1 time in total.
Reason: Merged with existing post
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Re: Lost playlists and new skin ?

Postby _Chris_ » Fri May 19, 2017 1:31 pm

_Chris_ wrote:Hi all, on MMG on Windows 7, have been using this for many, many years and have been very happy with it, haven't had any issues with it for quite a while now, but, it all played great a few hours ago, then just a few minutes ago, turned on the laptop, plugged in the ext hard drive with the tracks on it as normal, but MMG has now got a completely different skin and all the playlists gone? Any ideas what on earth is going on please?

(Thanks for the merge of posts). I would add that it is the Portable version installed.
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Re: Mediamonkey suddenly reset itself

Postby Lowlander » Fri May 19, 2017 1:33 pm

That should be far more stable. Still check to find MM.DB as that's where your Playlists are.
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Re: Mediamonkey suddenly reset itself

Postby _Chris_ » Fri May 19, 2017 1:39 pm

But what makes these things happen? I haven't used any utility programs since last using it successfully.
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Re: Mediamonkey suddenly reset itself

Postby _Chris_ » Fri May 19, 2017 3:40 pm

OKay, have found 2 MM.DB's - 1 from this morning and 1 from later on. What next?
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Re: Mediamonkey suddenly reset itself

Postby Lowlander » Fri May 19, 2017 3:42 pm

You'll need to use last modified to see which one would be the correct one. Then replace the one currently used with the correct one.

Location of the currently used one may also reveal something about what happened: http://www.mediamonkey.com/support/inde ... -ini-files
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Re: Mediamonkey suddenly reset itself

Postby _Chris_ » Fri May 19, 2017 3:55 pm

I know which db is the correct one, but what do I do next please?
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Re: Mediamonkey suddenly reset itself

Postby Lowlander » Fri May 19, 2017 4:13 pm

Like I set copy it to where the currently used database is.Then start MediaMonkey.
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Re: Mediamonkey suddenly reset itself

Postby _Chris_ » Fri May 19, 2017 5:18 pm

Lowlander wrote:Like I set copy it to where the currently used database is.Then start MediaMonkey.

I did and still the problem is there.
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Re: Mediamonkey suddenly reset itself

Postby Lowlander » Fri May 19, 2017 5:30 pm

Then you didn't replace the correct database. Open MediaMonkey, add a file to the library, then close. Search the whole PC for MM.DB (enable hidden files and folders in Explorer Options first) and see which has a Date Modified that coincides with this last use of MediaMonkey.
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Re: Mediamonkey suddenly reset itself

Postby _Chris_ » Sat May 20, 2017 2:27 am

I did exactly that and it hasn't worked. Instead, how do I 'point' MMG to the correct database?
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Re: Mediamonkey suddenly reset itself

Postby Lowlander » Sat May 20, 2017 11:28 am

Then you either didn't copy the correct database or didn't copy it to the correct place.

Alternative: http://www.mediamonkey.com/support/inde ... e-location
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Re: Mediamonkey suddenly reset itself

Postby _Chris_ » Sat May 20, 2017 12:01 pm

As clearly mentioned: I did exactly that and it hasn't worked. but thanks, will look on that link.
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