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Need Auto Tag Help

Posted: Fri Jan 19, 2007 1:06 pm
by wpsnts
Hi All,

I'm new to Media Monkey. When I attempt to use Auto Tag from Amazon I always get this error message.

"Access violation at address 7C350428 in module 'MSVCR71.dll. Read of address 00000000." How do I get around this?

Is there also a way to do what I would call batch tagging. In other words can I manually enter an artist name and album title once and have it applied to all of the tracks on that album?

I am not super computer literate but I can get around with some help.
Can anyone help?

Thanks

Posted: Fri Jan 19, 2007 1:17 pm
by Steegy
- Use of of the latest MM versions (2.5.4+)
- Your MSVCR71.dll (Microsoft Visual C Runtime Library) file might be damaged. Try to update it (using Windows repair or through the internet)
- Make a debug log as described here.

Posted: Fri Jan 19, 2007 1:25 pm
by wpsnts
Your MSVCR71.dll (Microsoft Visual C Runtime Library) file might be damaged. Try to update it (using Windows repair or through the internet)

Thanks for the reply. I have no idea what this is or how to update it. Can you give me some instruction?

Dave

Posted: Fri Jan 19, 2007 6:53 pm
by Steegy
@developers: Is MSVCR71.dll used by MediaMonkey? If so, Microsoft states that it has to be included in the program folder (because the dll file isn't a shared library anymore, because of past version conflicts).

@Dave: Try if putting msvcr71.dll in MediaMonkey's program folder (usually C:\Program Files\MediaMonkey) helps.
(The linked file is the one I took from my computer. You can find other copies by searching for "msvcr71.dll" on the internet if you don't trust this one or if it doesn't work.)