Coupon for 3.0

Get answers about using the current release of MediaMonkey for Windows.

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Soren Werk
Posts: 29
Joined: Sat Jan 12, 2008 1:24 pm
Location: Denmark
Contact:

Post by Soren Werk » Sun Jan 20, 2008 3:49 pm

I couldn't wait for the coupon - I bought a new license.

:o)

HH

Post by HH » Mon Jan 21, 2008 7:25 am

Soren Werk wrote:I couldn't wait for the coupon - I bought a new license.

:o)
Yep but you shouldn't have needed to do that.

Guest

Post by Guest » Mon Jan 21, 2008 10:36 am

Well - at least I got 25%.

rusty
Posts: 7221
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Coupon for 3.0 upgrade

Post by rusty » Mon Jan 21, 2008 10:47 pm

If you need your coupon right away, send us a note via our support page (faq.mediamonkey.com), indicating your purchase order #.

Our intention is to roll out the program shortly--pending:
a) updates to our faq and online help to better reflect 3.0 issues
b) followup on any database upgrades that have failed
c) the release of 3.0.2

-Russell

HH

Post by HH » Tue Jan 22, 2008 7:07 am

Thanks Rusty - note sent.

SuperflyTNTdaShizzle
Posts: 13
Joined: Wed Sep 19, 2007 10:00 am
Location: Manassas, VA
Contact:

Status on coupon?

Post by SuperflyTNTdaShizzle » Thu Jan 24, 2008 6:34 pm

What's the current status on the coupon? I really need to upgrade to use the new burn engine. Currently to get a good burned CD I need to export an m3u playlist and import it into iTunes. I really want to get upgraded so I can also sync my ipod classic and cut the ties to travesty that is iTunes.
It's dog eat dog and cat eat mouse and mouse eat cheese and cheese just smell.

bailso
Posts: 52
Joined: Sat Feb 02, 2008 12:24 am
Location: Sydney, Australia

Post by bailso » Tue Feb 05, 2008 7:01 am

Hi All,

Is there any update on the coupons?

Thanks

nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
Contact:

Post by nohitter151 » Tue Feb 05, 2008 8:10 am

Question
SuperflyTNTdaShizzle wrote:What's the current status on the coupon? I really need to upgrade to use the new burn engine. Currently to get a good burned CD I need to export an m3u playlist and import it into iTunes. I really want to get upgraded so I can also sync my ipod classic and cut the ties to travesty that is iTunes.
bailso wrote:Hi All,

Is there any update on the coupons?

Thanks
Answer
rusty wrote:If you need your coupon right away, send us a note via our support page (faq.mediamonkey.com), indicating your purchase order #.

Our intention is to roll out the program shortly--pending:
a) updates to our faq and online help to better reflect 3.0 issues
b) followup on any database upgrades that have failed
c) the release of 3.0.2

-Russell
(or check 4 posts up)
MediaMonkey user since 2006
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acmetech

Post by acmetech » Wed Feb 13, 2008 2:44 am

This is bull... I'm getting really angry now. I can't even find a way to contact you via the faq page you say to go to... why couldn't you just WRITE it HERE? How long would it take... an extra minute? I've spent another freaking half hour now going to different pages, combing thru my spam folder in case you really did send the coupon you've promised. WTF do you mean by "soon", now, anything?

I sent an email last week you guys, and you've completely ignored it, too. I'm about ready to try the BBB because if this, and I don't know how long it's going to take me to find all the *&^% company information needed about you, because you hide it all so well.

Rumbelstilzchen
Posts: 39
Joined: Thu Feb 22, 2007 5:51 pm
Location: Germany

Post by Rumbelstilzchen » Wed Feb 13, 2008 3:13 am

Stay cool - you've bought MM2.0 or MM2.5 and that what you got.
What are you complaining about. Shall I complain that I bought a lifetime license and now everyone with a normal license gets the new one for free. No I don't. It's a fair offer to give them who bought MM in 2007 an new licence for free. But they are still doing it unsolicited and that you should respect

acmetech

Post by acmetech » Wed Feb 13, 2008 3:40 am

Sorry, you're probably right. I'm halfway mad at myself for being such an idiot spending hours trying to make due with v2.5. I've spent at least couple hours over the past month coming back here to see if "soon" has arrived, yet, and really, really combing my disgusting spam folders of different email accounts without finding even a single peep from them.

I would have just paid for it, but I don't understand why there's no apology or explanation, and even the latest contact info is useless. (Or am an even bigger idiot for not being able to find it?)

drjboulder
Posts: 1119
Joined: Mon Apr 09, 2007 12:03 am
Location: Boulder, Colorado, USA

Post by drjboulder » Wed Feb 13, 2008 3:50 am

:D The Monkey does seem to have its' own definition of "soon".
D Rock
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acmetech

Post by acmetech » Wed Feb 13, 2008 4:08 am

This is what I get after gathering invoice info (which was another project) and then email it with a request to support@mediamonkey.com:

Please submit your support questions via our website: <a href="http://www.mediamonkey.com/support/">ht ... upport/</a>

Note: if you don't yet have an account on our site, you'll need to register, after which you'll be able to submit requests and participate in the MediaMonkey Forum or MediaMonkey wiki.

We are sorry for any inconvenience this may have caused--this step is being taken as a spam prevention measure.


Inconvenience? Naw...

acmetech

Post by acmetech » Wed Feb 13, 2008 3:58 pm

I finally got thru, and it felt really, really good.

I couldn't figure out how to get thru "via the support page at faq.mediamonkey.com", mentioned more than once above, so I eventually found a different way. I searched elsewhere on the website and found the right email address. I'm not going to post it here... I don't think it's supposed to be that easy for you. :wink:

acmetech

Post by acmetech » Wed Feb 13, 2008 10:32 pm

Oh yeah man, v3 is *it*. Not a problem, so far.

I can finally get on with organizing my media, including podcasts. THEN I can finally complete a good backup. Then I can sleep better. Live longer.

See y'all next year.

:D
(ahhhh)

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