MediaMonkey forum

I'm trying to submit a support ticket to get an upgrade code for my gold 2.x license, but the support login doesn't recognize my username/password. Is this a catch-22?

I have the same problem.

If you have such a problem, please e-mail me your login name a password, I'll check it out.

Thanks,
Jiri

Make sure that you are using your forum username and password, and not your license key username.

it is the forum username and password.

jiri, I pm'ed you my username and password because I couldn't find your mail address anywhere. it seems to be stuck in my outbox though, so I'm not sure you've recieved the pm.

Torg wrote:it is the forum username and password.

jiri, I pm'ed you my username and password because I couldn't find your mail address anywhere. it seems to be stuck in my outbox though, so I'm not sure you've recieved the pm.

It will be in your outbox until Jiri reads it, then it will move to the sent folder.

oh ... silly me

Thanks, it's fixed now.

Jiri