Upgraded from 3 to 4 and lost Gold Features

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JRSetters

Upgraded from 3 to 4 and lost Gold Features

Post by JRSetters » Sat Jul 21, 2012 1:06 pm

Is it possible to get a discount for going Gold again as a repeat customer or do I have to pay the full $25 price to upgrade?

DC
Posts: 89
Joined: Sat Jul 24, 2004 1:01 pm

Re: Upgraded from 3 to 4 and lost Gold Features

Post by DC » Sat Jul 21, 2012 3:15 pm

Apparently you are getting a discount to upgrade 3.x gold to 4.x gold. See here:

http://www.mediamonkey.com/support/inde ... ticleid=57
If you already own a MediaMonkey Gold license:
- Lifetime License holders retain Gold functionality (there's no need for a new license).
- 2.x/3.x License holders will lose access to Gold functionality on MediaMonkey 4:
o Users who've purchased MediaMonkey Gold 3.x between November 1, 2010 and
Nov. 15, 2011 will receive a free upgrade within a week of launch. If you haven't
received your new license, submit a support request for your upgrade, and include
your original purchase order number.
o Other 3.x Gold License holders will receive a coupon by E-Mail offering a significant
discount on an upgrade to MediaMonkey 4

nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
Contact:

Re: Upgraded from 3 to 4 and lost Gold Features

Post by nohitter151 » Sat Jul 21, 2012 3:48 pm

Discount emails were already sent out. If you didn't receive, it probably went to an old email address (it goes to the one you originally purchased with) or it may have been caught in a spam filter. In those cases you should contact MM support via the Support link at the top of the page, they will get you a new coupon.
MediaMonkey user since 2006
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