MM Crash - $ Reward for Solution

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TV107
Posts: 7
Joined: Sat May 04, 2013 4:36 pm

MM Crash - $ Reward for Solution

Post by TV107 » Sat May 04, 2013 4:41 pm

I use MM 3.2.4 because I like it better than 4 with the WMP11 skin I use. The problem I'm having still exists on 4 so upgrading it will not solve it.

Problem only exists on my main pc.

If anyone presents a solution to this problem that actually works for me, I will sent you $10 via paypal because my alternative is reinstalling Windows and that'll not a solution I want.

The problem is simply after a few hours, I can't open MM because it freezes with an error screen. Once I restart or logoff my Win 7 pc, it works again until it doesnt several hrs later.

This is the error I get:

Problem signature:
Problem Event Name: APPCRASH
Application Name: MediaMonkey.exe
Application Version: 3.2.4.1304
Application Timestamp: 2a425e19
Fault Module Name: StackHash_a360
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000041d
Exception Offset: 754a4f0d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: a360
Additional Information 2: a360f9604e2b5e31c4c300f47a0afa9b
Additional Information 3: ca10
Additional Information 4: ca1036e856db606ef11b03a47c203c5b

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Lowlander
Posts: 46194
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM Crash - $ Reward for Solution

Post by Lowlander » Sat May 04, 2013 4:44 pm

The only way to debug would be with the latest version of MediaMonkey: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69

You could upgrade to the latest 3.x release (but I doubt it will work): http://www.mediamonkey.com/support/inde ... 45&nav=0,2
Lowlander (MediaMonkey user since 2003)

TV107
Posts: 7
Joined: Sat May 04, 2013 4:36 pm

Re: MM Crash - $ Reward for Solution

Post by TV107 » Sat May 04, 2013 5:18 pm

3.2.5 didnt work but it seems for some reason now 4.0.7 is working for me...not sure why it didnt a few weeks ago

so i'll just suffer with the wmp11 skin being a little too dark blue when music are selected cause i cant seem to find any updated wmp skin for mm

but thats better than the program freezing


another feature of MM4 I don't like and why I hesitated to switched is the "Summary" column was switched, the artist is on top and the album is below, is there a way to switch that to how it was in MM3...?

nohitter151
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Location: NJ, USA
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Re: MM Crash - $ Reward for Solution

Post by nohitter151 » Sat May 04, 2013 7:00 pm

Summary format is customizable at Options > Playback rules.
MediaMonkey user since 2006
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rovingcowboy
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Re: MM Crash - $ Reward for Solution

Post by rovingcowboy » Sat May 04, 2013 9:45 pm

Even though you got mm4 to work i'm betting the fault mod,, is stack... as it says,

I'd find out how to make the stacks larger or add more of them in win 7 that should solve the issue of stack overflow error.
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy 5 Android 5) 6. Proscan tablet Android 4.3 ) 7. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.

TV107
Posts: 7
Joined: Sat May 04, 2013 4:36 pm

Re: MM Crash - $ Reward for Solution

Post by TV107 » Sun May 05, 2013 12:15 am

seems problem still exists now for 4.0.7....ill send error file through website as told

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