Broken database links after NAS firmware update

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Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Broken database links after NAS firmware update

Post by Toemmel »

Hello forum,

today I've performed a firmware update of my QNAP TS-210 NAS (version 4.10). The update has been successfull and my system works properly.

But MM (version 4.14, windows 7 64-bit) now has a problem with the songs database:

All songs are grayed and don't play. The correct path to the songs former has been M:\Jukebox\... Now the path is [music]\Jukebox\...

'music' is the name of the network share for drive M: on my NAS.

I have two questions:
1.) What is the reason for the broken links?
2.) What is the best way to update my database to the correct paths?

I have a lot of playlists, and I cannot re-read all songs in a completely new database...

Thank you very much for any instructions!
Tömmel
dtsig
Posts: 3588
Joined: Mon Jan 24, 2011 6:34 pm

Re: Broken database links after NAS firmware update

Post by dtsig »

1) are you sure that your music is available ... say from filexplorer?
2) if yes then you might be able to do a file->locate move-missing files

This normally happens when the drive has been removed and MMW is unable to find the file.
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MMFrLife
Posts: 2894
Joined: Fri Oct 26, 2012 9:04 pm
Location: MM Forum

Re: Broken database links after NAS firmware update

Post by MMFrLife »

Have you tried:

Entire Library > select all > File > Locate Moved/Missing Files > choose appropriate folder(s) > Update ?
MM user since 2003 (lifetime lic. 2012) "Trying to imagine life without music gives me a headache"
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Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Broken database links after NAS firmware update

Post by Lowlander »

This is why it's recommended to use the UNC Path (eg. \\NASName\folder) instead of Mapped Drives. The problem you're likely having is that the driveID has changed for the M Mapped Drive and thus MediaMonkey can't find it.

You can use Locate > Moved/Missing Files on selected files as suggested above or use: http://www.mediamonkey.com/forum/viewto ... =2&t=63823
Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Re: Broken database links after NAS firmware update

Post by Toemmel »

Hi MMFrLife and Lowlander!

The function...
Entire Library > select all > File > Locate Moved/Missing Files > choose appropriate folder(s) > Update ?
... wasn't successful. But it's possible, that I've forgot the "select all" command at the beginning. The scan has required a lot of time, so I didn't test it for a second time.

But I used the tool as suggested by Lowlander. It run perfectly! My database is updated now and works again! :D

Thank you very much for your support!
Tömmel
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Broken database links after NAS firmware update

Post by Lowlander »

I'd personally use the Addon if a changed driveID is the issue, as Locate Moved/Missing Files can have incorrect matches.
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