MM Not responding when launched

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Dozam
Posts: 1
Joined: Fri Sep 18, 2015 3:37 pm

MM Not responding when launched

Post by Dozam »

I'm running 64bit windows 10, and MM was working earlier, but when I went to start playing it "whited out" like programs do when they stop responding. I had to force close it, now when I try to open MM it starts the process, but the window never opens. I had to open task manager to figure out what was going on. Task manager shows that MM is open and is using resources (CPU, RAM) but is not responding.

I already tried installing the latest version, but that has the same issues.

Any suggestions would be appreciated.
Peke
Posts: 17493
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MM Not responding when launched

Post by Peke »

Hi,
Open Support Ticket and follow steps to create Debug Log http://www.mediamonkey.com/forum/viewtopic.php?t=69
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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