MM 4 does not play music anymore after Win 10 update

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Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Tue Jan 31, 2017 3:16 pm

Hello, I have the following problem:

Since the last Win 10 update in November, MM has changed the path where the music of the Virtual CD is stored.
The path can be reassigned manually, then plays the music, as soon as you close MM and reopened the path is changed.
Here is the example:

Path in the original: C: \ Users \ Christiane \ AppData \ Local \ MediaMonkey \ VirtualCD \

New path to Win 10 Update and close by MM: C: \ Users \ Christiane \ AppData \ Local \ MediaMonkey \ VirtualCD \ VirtualCD2 \

This subfolder can not be deleted from the system, attempts have failed to delete it via the Explorer file path, it comes back to this folder every time.

The error message - Reconnect the drives or insert the CD or save the songs on the virtual CD after the MM has been closed and reopened. In addition the music files in the MM are gray.

For a quick help I would be very grateful.

Lowlander
Posts: 44852
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM 4 does not play music anymore after Win 10 update

Post by Lowlander » Tue Jan 31, 2017 3:53 pm

Which version of MediaMonkey?
Lowlander (MediaMonkey user since 2003)

Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

Re: MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Tue Jan 31, 2017 4:15 pm

Its Version 4.1

Lowlander
Posts: 44852
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM 4 does not play music anymore after Win 10 update

Post by Lowlander » Tue Jan 31, 2017 4:38 pm

Which exact version of MediaMonkey 4.1?
Lowlander (MediaMonkey user since 2003)

Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

Re: MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Wed Feb 01, 2017 12:22 pm

The exact Version is 4.1.14.1813

Lowlander
Posts: 44852
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM 4 does not play music anymore after Win 10 update

Post by Lowlander » Wed Feb 01, 2017 1:22 pm

Did you change the Path under Tools > Options > Virtual CD & Preview and this change is lost on MediaMonkey restart? Are other settings changes remember or lost on restart of MediaMonkey?
Lowlander (MediaMonkey user since 2003)

Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

Re: MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Wed Feb 01, 2017 3:03 pm

This option I have already tried, only changes the path back to the previous old path as soon as MM closes and re-opens

Lowlander
Posts: 44852
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM 4 does not play music anymore after Win 10 update

Post by Lowlander » Wed Feb 01, 2017 3:12 pm

How about other settings?
Lowlander (MediaMonkey user since 2003)

Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

Re: MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Wed Feb 01, 2017 3:18 pm

I would like to adjust a screenshot to show the problem visually, can you show me how I can adjust it here or is this not possible?

We have already tried everything on settings, but this new folder in this path simply can not change or delete

Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

Re: MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Wed Feb 01, 2017 3:27 pm

We have already tried everything which is possible at attitudes and come again and again to the same dissatisfied result that it changes the path always after a restart of the MM.
Would the problem gladly optically on a screenplay if I would know how times in the forum can adjust.

Lowlander
Posts: 44852
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM 4 does not play music anymore after Win 10 update

Post by Lowlander » Wed Feb 01, 2017 3:44 pm

The problem could be that settings aren't saved on close or that MediaMonkey isn't closed properly. But you're not confirming if other settings changes are lost or remembered.
Lowlander (MediaMonkey user since 2003)

Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

Re: MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Wed Feb 01, 2017 4:21 pm

I'll be back tomorrow, I'll try something, but thank you for helping me at least, I find super- Thank you and good night

Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

Re: MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Sat Feb 04, 2017 3:02 pm

Hello and good evening. I have tried something else, but unfortunately not the desired success.
Have you in the meantime still a problem solution?
Greeting René

Lowlander
Posts: 44852
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM 4 does not play music anymore after Win 10 update

Post by Lowlander » Sat Feb 04, 2017 7:27 pm

No, I don't use the Virtual CD anymore. Any directory change could cause problems as Virtual CD is very particular (not flexible).

Do no files play in MediaMonkey (also those not in Virtual CD)?

See:
http://www.mediamonkey.com/support/inde ... -corrupted
http://www.mediamonkey.com/support/inde ... ls-to-play
Lowlander (MediaMonkey user since 2003)

Ravensburg2000
Posts: 18
Joined: Thu Jan 26, 2017 2:07 pm

Re: MM 4 does not play music anymore after Win 10 update

Post by Ravensburg2000 » Sun Feb 05, 2017 5:56 am

I will work through the links and see if there is something there.
Yes MM is already playing music when the path of the Virtellen CD is set correctly. Because MM but this in the path itself with a new subfolder has provided also can not be removed.
Thanks anyway for your help
Greeting René

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