Window Access Violation

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wagwar
Posts: 8
Joined: Sat Jun 18, 2016 7:11 pm

Window Access Violation

Post by wagwar »

Whenever I Add/Rescan my music library to add new music, MM completes the rescan and then I get an access violation message when I try to go to the Media Tree and see the new music.

MediaMonky

REd X Access violation at address 00BB4A8A in module 'MediaMonkey.exe Read of address 00000064.

OK

If no fix, can I remove MM and reinstall w/o losing my library? If so, how do I do that?

Thanks in advance.
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Window Access Violation

Post by Lowlander »

Which version of MediaMonkey?
wagwar
Posts: 8
Joined: Sat Jun 18, 2016 7:11 pm

Re: Window Access Violation

Post by wagwar »

4.1.19.1859 MM Gold
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Window Access Violation

Post by Lowlander »

In that case capture this in a debug log (step 4b) and attach it to a Support Ticket: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69
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