MM "not responding"

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sogs
Posts: 2
Joined: Wed Jan 17, 2018 3:42 pm

MM "not responding"

Post by sogs » Wed Jan 17, 2018 4:19 pm

I just started using MM. I had no trouble importing my music catalog. Then I started to make Playlists. Had trouble (drag & drop never worked), but I was able to use it by right clicking on songs. While evaluating some songs I would right click a song and choose Play Now. After doing this for another song (sometimes the next song, sometimes 2,3 or 4 songs later) MM would freeze and I would get the message "not responding." After restarting the program or rebooting the computer this would happen again and has continued to do this. If this continues without some kind of solution I will not be able to continue to use the program. Any ideas?

Lowlander
Posts: 44995
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "not responding"

Post by Lowlander » Wed Jan 17, 2018 6:42 pm

Which version of MediaMonkey and does running File > Maintain Library with Complete Optimization checked improve things?
Lowlander (MediaMonkey user since 2003)

sogs
Posts: 2
Joined: Wed Jan 17, 2018 3:42 pm

Re: MM "not responding"

Post by sogs » Sun Jan 21, 2018 5:15 pm

Lowlander wrote:Which version of MediaMonkey and does running File > Maintain Library with Complete Optimization checked improve things?
Version 4.1.19.1859. Tried optimization several times. I was doing this in Art with details view. There is no problem with any graphics intense programs I use. I used just the details view for a short time and it has not locked up yet.

Lowlander
Posts: 44995
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "not responding"

Post by Lowlander » Mon Jan 22, 2018 12:37 pm

Then capture it in a debug log (step 4b) and attach it to a Support Ticket: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69
Lowlander (MediaMonkey user since 2003)

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