Can not log on to MM support

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William Sessums

Can not log on to MM support

Post by William Sessums » Fri Mar 02, 2018 3:27 pm

I purchased a lifetime gold.
When I try to log in for support it does mot recognize my UserName and PW combo.
I have tried every combination I can think of.
was able to login to the forum, got a newPW sent.
How can I get squared away with the main site?

Lowlander
Posts: 45062
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Can not log on to MM support

Post by Lowlander » Fri Mar 02, 2018 5:23 pm

Support Username/Password is the same as for the Forum, but it's not the same account as where you purchased MediaMonkey. Log out of the Forum and clear Browser cache and try to login to Support again.
Lowlander (MediaMonkey user since 2003)

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