Can not log on to MM support

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William Sessums

Can not log on to MM support

Post by William Sessums »

I purchased a lifetime gold.
When I try to log in for support it does mot recognize my UserName and PW combo.
I have tried every combination I can think of.
was able to login to the forum, got a newPW sent.
How can I get squared away with the main site?
Lowlander
Posts: 56590
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Can not log on to MM support

Post by Lowlander »

Support Username/Password is the same as for the Forum, but it's not the same account as where you purchased MediaMonkey. Log out of the Forum and clear Browser cache and try to login to Support again.
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