Disable "please install iTunes" message

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

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pmjm
Posts: 9
Joined: Tue Dec 04, 2012 10:35 am

Disable "please install iTunes" message

Post by pmjm » Sun Apr 15, 2018 2:33 pm

Hello,

How can I disable the message: "An iPhone/iPod/iPad connection was detected. Please install iTunes in order to sync this device with MediaMonkey?"

I plug my iPad in to the computer only to charge and have no desire to ever sync. But I also have MediaMonkey running 24/7 on that computer, so it gets annoying when that message keeps popping up.

Thanks!

Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: Disable "please install iTunes" message

Post by Peke » Sun Apr 15, 2018 6:14 pm

Hi,
Go To Tools -> Options -> Portable Devices and Disable all iPod and iPhone plugins.

Also to completely make sure Device connection not trigger any app when device is connected in File Explorer under Address bar paste "Control Panel\All Control Panel Items\AutoPlay" then locate device and change behavior to Do nothing.
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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pmjm
Posts: 9
Joined: Tue Dec 04, 2012 10:35 am

Re: Disable "please install iTunes" message

Post by pmjm » Sun Apr 15, 2018 7:33 pm

Thank you! That did it! I do need an autorun, my motherboard has a utility that switches the USB ports to "fast charge" when a chargeable device is plugged in, so the second part doesn't apply to my situation, but MediaMonkey is now uninterrupted. Thanks again!

Peke
Posts: 11205
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: Disable "please install iTunes" message

Post by Peke » Sun Apr 15, 2018 9:08 pm

Hi,
It was my pleasure.

Can you please share what you exactly done so if someone else stumble on same problem your explanation can help resolve same problem like your?
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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pmjm
Posts: 9
Joined: Tue Dec 04, 2012 10:35 am

Re: Disable "please install iTunes" message

Post by pmjm » Tue Apr 17, 2018 3:00 am

Uh oh, I think I spoke too soon! I just rebooted the machine and I still get the message, despite the fact that all the i-devices are unchecked in the Tools-Options-Portable Device Sync screen. Is there somewhere else I need to go to disable this?

Thanks!

Lowlander
Posts: 44753
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Disable "please install iTunes" message

Post by Lowlander » Tue Apr 17, 2018 11:18 am

Are they still shown as disabled in MediaMonkey?
Lowlander (MediaMonkey user since 2003)

pmjm
Posts: 9
Joined: Tue Dec 04, 2012 10:35 am

Re: Disable "please install iTunes" message

Post by pmjm » Tue Apr 17, 2018 7:29 pm

Yes, they are. In fact I've disabled every checkmark in that list.

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