MM not detecting iPod Touch

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

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stutes
Posts: 101
Joined: Mon May 12, 2003 9:06 pm

MM not detecting iPod Touch

Post by stutes » Wed Apr 22, 2009 12:39 am

Two weeks ago I plugged my iPod Touch in to sync with MM like I have been for awhile, but when I woke up in the morning I found that there was nothing on the iPod. Nothing. No songs, no podcasts. Nothing. MM had synced all the metadata from the tracks that were on it, erased everything from the iPod, but didn't replace it.

Then the iPod crashed, and I had to restore it using iTunes on my Mac.

Every since I cannot get MM to detect the iPod when I have it plugged in. The OS detects it, but MM does not.

Using MM 3.1.0.1236
Version: MediaMonkey 3.1.0.1236
Syncs iPod Touch 2nd Gen (firmware 2.2) and SD cards via card reader
(Touch also syncs with iTunes on a Mac, OS X 10.5, set manage podcasts, apps, photos, contacts & calendar, but NOT music)

nohitter151
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Location: NJ, USA
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Re: MM not detecting iPod Touch

Post by nohitter151 » Wed Apr 22, 2009 6:28 am

Is iTunes installed on the PC?
MediaMonkey user since 2006
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stutes
Posts: 101
Joined: Mon May 12, 2003 9:06 pm

Re: MM not detecting iPod Touch

Post by stutes » Wed Apr 22, 2009 6:30 am

No, I uninstalled it from the PC, and am using it sole on my Mac. Is that the problem? Itunes needs to be installed for MediaMonkey to sync with it?
Version: MediaMonkey 3.1.0.1236
Syncs iPod Touch 2nd Gen (firmware 2.2) and SD cards via card reader
(Touch also syncs with iTunes on a Mac, OS X 10.5, set manage podcasts, apps, photos, contacts & calendar, but NOT music)

nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
Contact:

Re: MM not detecting iPod Touch

Post by nohitter151 » Wed Apr 22, 2009 8:33 am

stutes wrote:No, I uninstalled it from the PC, and am using it sole on my Mac. Is that the problem? Itunes needs to be installed for MediaMonkey to sync with it?
yup. iTunes loads the drivers that the PC and MediaMonkey need.
MediaMonkey user since 2006
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stutes
Posts: 101
Joined: Mon May 12, 2003 9:06 pm

Re: MM not detecting iPod Touch

Post by stutes » Wed Apr 22, 2009 9:42 am

Ahhh.... well, that would be it then. Thanks so much nohitter!
Version: MediaMonkey 3.1.0.1236
Syncs iPod Touch 2nd Gen (firmware 2.2) and SD cards via card reader
(Touch also syncs with iTunes on a Mac, OS X 10.5, set manage podcasts, apps, photos, contacts & calendar, but NOT music)

Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: MM not detecting iPod Touch

Post by Peke » Wed Apr 22, 2009 4:16 pm

To clarify, iTouch and iPhone introduces Authentication mechanism that needs to be done by iTunes and authorize usage of iPhone/iTouch on that PC by either MM, iTunes or any other app that wish to access it.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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