Hello, lately whenever I sync MediaMonkey with my Galaxy S4, the program just randomly stops working and does not display a dialog explaining why it crashed in Windows. I would really appreciate some help!
MM Windows ver. 4.1.4.1709
Samsung Galaxy S4 (SGH-M919) w/ Android 4.4.2
Syncing to an SD Card
MediaMonkey crashes during sync, with no error
Moderator: Gurus
Re: MediaMonkey crashes during sync, with no error
As you're using an Android 4.4 device I suggest updating to the latest beta first.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: MediaMonkey crashes during sync, with no error
Hello, you do mean the beta Android client correct? I have already updated to that version, and I have now updated MediaMonkey to 4.1.5 and I still receive this strange crashing problem.Lowlander wrote:As you're using an Android 4.4 device I suggest updating to the latest beta first.
Re: MediaMonkey crashes during sync, with no error
As you're using a Samsung device I would do wifi sync (I do myself) as many have issues with the Samsung drivers.
Otherwise capture the crash in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69
Otherwise capture the crash in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69
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Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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Re: MediaMonkey crashes during sync, with no error
See, I had that idea too with WiFi syncing but the Windows client did crash again, with no reason why. It was very strange.Lowlander wrote:As you're using a Samsung device I would do wifi sync (I do myself) as many have issues with the Samsung drivers.
Otherwise capture the crash in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69
Re: MediaMonkey crashes during sync, with no error
If MMW crashes during wifi sync you should capture it in a debug log as described above. I'm not aware of this having been reported (make sure you're on the latest release of MMA and MMW).
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)