MM Prepares list of files then quits (iOS 8.1.1 sync issues)

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

Moderator: Gurus

Josh7047
Posts: 4
Joined: Wed Sep 10, 2014 4:04 pm

MM Prepares list of files then quits (iOS 8.1.1 sync issues)

Post by Josh7047 » Tue Dec 09, 2014 8:14 pm

iPhone 5S iOS 8.1.1. I try to sync my music and it says preparing list of files for a second and then stops. I have restarted both My computer and iPhone. I have windows 7 with the newest version of MM

Lowlander
Posts: 46404
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM Prepares list of files then quits

Post by Lowlander » Wed Dec 10, 2014 11:46 am

Which version if iTunes and exact version of MediaMonkey are you using?
Lowlander (MediaMonkey user since 2003)

Zaichik
Posts: 38
Joined: Tue Jan 20, 2009 5:17 pm

Syncing to iOS 8.1

Post by Zaichik » Wed Dec 10, 2014 3:19 pm

I have an iPod Touch 5th Gen and, since I upgraded it to iOS 8.1, I have been unable to sync music from MediaMonkey. The last time I tried (using MM 4.1.6.1723, having already tried with earlier versions), it appeared to be syncing but took over 3 hours to run through 300-odd tracks. At the end of it, only 2 tracks had actually copied to my iPod.

I've tried sending the tracks to the iPod in smaller batches, but it makes no difference.

Is this a common issue and is there a fix?
Last edited by Lowlander on Wed Dec 10, 2014 3:31 pm, edited 1 time in total.
Reason: Merged with existing post

Lowlander
Posts: 46404
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM Prepares list of files then quits

Post by Lowlander » Wed Dec 10, 2014 3:32 pm

You may want to capture the whole sync process in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69
Lowlander (MediaMonkey user since 2003)

Josh7047
Posts: 4
Joined: Wed Sep 10, 2014 4:04 pm

Re: MM Prepares list of files then quits

Post by Josh7047 » Wed Dec 10, 2014 3:36 pm

iTunes 12.0.1
Mediamonkey 4.1.5.1719



note: iTunes does not recognize my iPhone and wants me to restore it, but im pretty sure that will fail as i recently tried to restore and it didnt work. I do not remember the error it gave me. Someone on another forum said i had something wrong with my hosts file. I have deleted that and made a new one with the directions here: http://support.microsoft.com/kb/972034

I am still having the same problems.

i did manage to sync music on ios 8.1 but now i am on 8.1.2

Lowlander
Posts: 46404
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM Prepares list of files then quits

Post by Lowlander » Wed Dec 10, 2014 3:43 pm

As MediaMonkey relies on iTunes to sync and iTunes has a problem with the device the problem may lie there and not with MediaMonkey. You can always send a debug log capturing the sync to support, but mention iTunes requests a device restore.
Lowlander (MediaMonkey user since 2003)

terryo
Posts: 131
Joined: Thu Oct 06, 2011 9:11 pm

iPad 3 won't sync properly with mmw

Post by terryo » Thu Dec 11, 2014 8:12 am

My iPad 3 (iOS 8.1.1) no longer syncs worth a damn with mmw (4.1.6.1723). Music listings on the iPad don't go away but the music does. Each sync just inflates the number of listings.

In addition some of the added music will not play. It is listed and goes through a brief screen imitation of playing followed by the iPad showing a red exclamation point.

Only solution so far has been to do a restore to wipe the iPad clean, then do an mmw sync. The whole library plays properly after the first, fresh sync.

I'm only using the iPad as a last resort because my troubles with mma. After a taste of mma, the iWorld is so lame.

Josh7047
Posts: 4
Joined: Wed Sep 10, 2014 4:04 pm

Re: iPad 3 won't sync properly with mmw

Post by Josh7047 » Thu Dec 11, 2014 6:31 pm

terryo wrote:My iPad 3 (iOS 8.1.1) no longer syncs worth a damn with mmw (4.1.6.1723). Music listings on the iPad don't go away but the music does. Each sync just inflates the number of listings.

In addition some of the added music will not play. It is listed and goes through a brief screen imitation of playing followed by the iPad showing a red exclamation point.

Only solution so far has been to do a restore to wipe the iPad clean, then do an mmw sync. The whole library plays properly after the first, fresh sync.

I'm only using the iPad as a last resort because my troubles with mma. After a taste of mma, the iWorld is so lame.
Sorry for my lack of knowledge, but what is mma?

Peke
Posts: 12595
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MM Prepares list of files then quits

Post by Peke » Thu Dec 11, 2014 7:38 pm

Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum

Lowlander
Posts: 46404
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM Prepares list of files then quits

Post by Lowlander » Thu Dec 11, 2014 9:56 pm

MMA is MediaMonkey for Android.
Lowlander (MediaMonkey user since 2003)

terryo
Posts: 131
Joined: Thu Oct 06, 2011 9:11 pm

Re: MM Prepares list of files then quits (iOS 8.1.1 sync iss

Post by terryo » Fri Dec 12, 2014 8:16 am

Ooops, my bad. Peke's right. This has already been fixed. My iPad syncs great now. TNX.

Zaichik
Posts: 38
Joined: Tue Jan 20, 2009 5:17 pm

Re: MM Prepares list of files then quits (iOS 8.1.1 sync iss

Post by Zaichik » Fri Feb 27, 2015 2:14 pm

I've got a support ticket open but I thought it was worth noting that it's now over 4 months since I was last able to sync music to my iPod. Even the latest beta build hasn't fixed the problem for me. The support staff are being great but this is now immensely frustrating. :evil:

Post Reply