iphone 5 not detected after ios update to 8.1.3 [#12545]

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

Moderator: Gurus

willyvds
Posts: 388
Joined: Tue Feb 24, 2009 3:30 pm

iphone 5 not detected after ios update to 8.1.3 [#12545]

Post by willyvds » Sat Jan 31, 2015 11:22 am

All of a sudden, MM doesnt detect the iPhone 5 anymore. I synced it yesterday, but today it won't work.
iTunes and Windows do see my iphone.
What can I do?
Last edited by Peke on Mon Feb 23, 2015 10:25 pm, edited 2 times in total.
Reason: !!! http://www.ventismedia.com/mantis/view.php?id=12545 FIXED

Lowlander
Posts: 46102
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iphone 5 no longer detected

Post by Lowlander » Sat Jan 31, 2015 12:42 pm

Is it still enabled under Tools > Options > Portable Device Sync?
Lowlander (MediaMonkey user since 2003)

willyvds
Posts: 388
Joined: Tue Feb 24, 2009 3:30 pm

Re: iphone 5 no longer detected

Post by willyvds » Sat Jan 31, 2015 1:41 pm

Yes it is. And I can change the configuration. But is is not visible, so I cannot sync
Regards, Willy

willyvds
Posts: 388
Joined: Tue Feb 24, 2009 3:30 pm

Re: iphone 5 no longer detected

Post by willyvds » Sat Jan 31, 2015 5:42 pm

I have installed a new release of iTunes today (12.1.0.71).
Sorry I should have mentioned it but I didn't realize.
Syncing my iphone with MM did work fine until yesterday, with iTunes 12.
Regards, Willy

Lowlander
Posts: 46102
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iphone 5 no longer detected

Post by Lowlander » Sat Jan 31, 2015 9:37 pm

It would seem the new iTunes broke things, if you haven't yet I would hold of updating iTunes for now.
Lowlander (MediaMonkey user since 2003)

willyvds
Posts: 388
Joined: Tue Feb 24, 2009 3:30 pm

Re: iphone 5 no longer detected

Post by willyvds » Sun Feb 01, 2015 8:14 am

I have uninstalled iTunes but this doesn't solve the problem. Any ideas?
Regards, Willy

Evh909
Posts: 4
Joined: Sun Feb 01, 2015 9:40 am

Re: iphone 5 no longer detected

Post by Evh909 » Sun Feb 01, 2015 10:06 am

I believe it's not iTunes, but ios. I take it you also upgraded to 8.1.3 on your phone? I have same issue (5s), ifunbox no longer works either. I may rollback to previous version just for fun but will probably wait to see if they update the software here first.

willyvds
Posts: 388
Joined: Tue Feb 24, 2009 3:30 pm

Re: iphone 5 no longer detected

Post by willyvds » Sun Feb 01, 2015 11:34 am

Yes, I have 8.1.3 too. Thanks for the hint, I'll stop trying until there's a new MM release.
Do you know if we should mention this somehow to the developers?
Regards, Willy

Lowlander
Posts: 46102
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iphone 5 no longer detected

Post by Lowlander » Sun Feb 01, 2015 11:41 am

They've been informed, however if others can confirm it would still be helpful. If you're planning to update I'd hold off on both the iOS and iTunes update for now, till there is a solution.
Lowlander (MediaMonkey user since 2003)

Evh909
Posts: 4
Joined: Sun Feb 01, 2015 9:40 am

Re: iphone 5 no longer detected after ios update to 8.1.3

Post by Evh909 » Sun Feb 01, 2015 6:02 pm

not saying iTunes wouldn't also break something, however I have another laptop that where iTunes was not updated and my phone wasn't seen by either MM or ifunbox.

kweller
Posts: 31
Joined: Sun Jan 29, 2006 1:40 pm

Re: iphone 5 no longer detected after ios update to 8.1.3

Post by kweller » Sun Feb 01, 2015 6:20 pm

I've got the same problem with a 5s and an iPad Air, both on 8.1.3 with iTunes 12.1.0.71 installed on Win7.

MM 4.1.5.1719 is not seeing either device although both iTunes and Windows are.

Kevin

Lowlander
Posts: 46102
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iphone 5 no longer detected after ios update to 8.1.3

Post by Lowlander » Mon Feb 02, 2015 11:10 am

Lowlander (MediaMonkey user since 2003)

Evh909
Posts: 4
Joined: Sun Feb 01, 2015 9:40 am

Re: iphone 5 no longer detected after ios update to 8.1.3

Post by Evh909 » Mon Feb 02, 2015 12:05 pm

Seems like Ifunbox has figured out the issue:
https://forums.epicgames.com/threads/98 ... nd-iFunbox

relevant info appears to be:
"We have identified the root cause of the issue due to the latest iTunes v21.1. They upgraded the system service and libraries to 64-bit."

perhaps a starting point,,,

Netadmin8
Posts: 1
Joined: Mon Feb 02, 2015 12:34 pm

I plug in an Iphone and MediaMonkey crashes.

Post by Netadmin8 » Mon Feb 02, 2015 1:18 pm

The crashing happens every time. Both phones are on ios 8.1.3

Also, if I load mediamonkey. first, and then plug in an Iphone or two, no crash, but neither shows up in Mediamonkey. Not detected by MM.
Itunes finds them right away and no trouble with it.
This renders mediamonkey nearly useless for me.

crzkat
Posts: 11
Joined: Sat Aug 02, 2008 1:43 am

Re: iphone 5 no longer detected after ios update to 8.1.3

Post by crzkat » Mon Feb 02, 2015 5:15 pm

I'm having the same problem. Since upgrading my Iphone 6 to 8.1.3 I have not been able to see the Iphone in MM.

Post Reply