Page 1 of 4

iphone 5 not detected after ios update to 8.1.3 [#12545]

Posted: Sat Jan 31, 2015 11:22 am
by willyvds
All of a sudden, MM doesnt detect the iPhone 5 anymore. I synced it yesterday, but today it won't work.
iTunes and Windows do see my iphone.
What can I do?

Re: iphone 5 no longer detected

Posted: Sat Jan 31, 2015 12:42 pm
by Lowlander
Is it still enabled under Tools > Options > Portable Device Sync?

Re: iphone 5 no longer detected

Posted: Sat Jan 31, 2015 1:41 pm
by willyvds
Yes it is. And I can change the configuration. But is is not visible, so I cannot sync
Regards, Willy

Re: iphone 5 no longer detected

Posted: Sat Jan 31, 2015 5:42 pm
by willyvds
I have installed a new release of iTunes today (12.1.0.71).
Sorry I should have mentioned it but I didn't realize.
Syncing my iphone with MM did work fine until yesterday, with iTunes 12.
Regards, Willy

Re: iphone 5 no longer detected

Posted: Sat Jan 31, 2015 9:37 pm
by Lowlander
It would seem the new iTunes broke things, if you haven't yet I would hold of updating iTunes for now.

Re: iphone 5 no longer detected

Posted: Sun Feb 01, 2015 8:14 am
by willyvds
I have uninstalled iTunes but this doesn't solve the problem. Any ideas?
Regards, Willy

Re: iphone 5 no longer detected

Posted: Sun Feb 01, 2015 10:06 am
by Evh909
I believe it's not iTunes, but ios. I take it you also upgraded to 8.1.3 on your phone? I have same issue (5s), ifunbox no longer works either. I may rollback to previous version just for fun but will probably wait to see if they update the software here first.

Re: iphone 5 no longer detected

Posted: Sun Feb 01, 2015 11:34 am
by willyvds
Yes, I have 8.1.3 too. Thanks for the hint, I'll stop trying until there's a new MM release.
Do you know if we should mention this somehow to the developers?
Regards, Willy

Re: iphone 5 no longer detected

Posted: Sun Feb 01, 2015 11:41 am
by Lowlander
They've been informed, however if others can confirm it would still be helpful. If you're planning to update I'd hold off on both the iOS and iTunes update for now, till there is a solution.

Re: iphone 5 no longer detected after ios update to 8.1.3

Posted: Sun Feb 01, 2015 6:02 pm
by Evh909
not saying iTunes wouldn't also break something, however I have another laptop that where iTunes was not updated and my phone wasn't seen by either MM or ifunbox.

Re: iphone 5 no longer detected after ios update to 8.1.3

Posted: Sun Feb 01, 2015 6:20 pm
by kweller
I've got the same problem with a 5s and an iPad Air, both on 8.1.3 with iTunes 12.1.0.71 installed on Win7.

MM 4.1.5.1719 is not seeing either device although both iTunes and Windows are.

Kevin

Re: iphone 5 no longer detected after ios update to 8.1.3

Posted: Mon Feb 02, 2015 11:10 am
by Lowlander

Re: iphone 5 no longer detected after ios update to 8.1.3

Posted: Mon Feb 02, 2015 12:05 pm
by Evh909
Seems like Ifunbox has figured out the issue:
https://forums.epicgames.com/threads/98 ... nd-iFunbox

relevant info appears to be:
"We have identified the root cause of the issue due to the latest iTunes v21.1. They upgraded the system service and libraries to 64-bit."

perhaps a starting point,,,

I plug in an Iphone and MediaMonkey crashes.

Posted: Mon Feb 02, 2015 1:18 pm
by Netadmin8
The crashing happens every time. Both phones are on ios 8.1.3

Also, if I load mediamonkey. first, and then plug in an Iphone or two, no crash, but neither shows up in Mediamonkey. Not detected by MM.
Itunes finds them right away and no trouble with it.
This renders mediamonkey nearly useless for me.

Re: iphone 5 no longer detected after ios update to 8.1.3

Posted: Mon Feb 02, 2015 5:15 pm
by crzkat
I'm having the same problem. Since upgrading my Iphone 6 to 8.1.3 I have not been able to see the Iphone in MM.