Doesn't see Windows Phone 10

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

Moderator: Gurus

Posts: 4
Joined: Thu May 26, 2016 6:39 am

Doesn't see Windows Phone 10

Post by ConcernedWife » Thu May 26, 2016 6:44 am

MediaMonkey Gold doesn't see my Windows Phone 10.
It ran perfectly and beautifully before I upgraded from v8.whatever. (Denim, I think?)

How do I get mm to recognize my device again?

Thanks all

Posts: 45681
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Doesn't see Windows Phone 10

Post by Lowlander » Thu May 26, 2016 9:26 am

Does Windows see it and is it connected in MTP mode?
Lowlander (MediaMonkey user since 2003)

Posts: 2
Joined: Thu Feb 05, 2009 11:57 am

Re: Doesn't see Windows Phone 10

Post by rvgammill » Thu Oct 19, 2017 11:38 pm

Nokia 635 Sprint, 128Gb microSD

Same phone 8.1 custom sync with MM.

No MM WP10 device, despite having Nokia 635 (and SD card) and Windows Phone (and SD card) MM Devices profiles

The Windows Phone App MediaMonkey is really sucky.

So far, the best solution is:
Windows Media Player sees the phone and will sync. Steer WMP to MM media folders and let it make a database.

USB WP10 to PC, (optionally 'Yes' to data connection)
Start Microsoft Phone Companion, @ Msg on Bottom: "Windows phone is plugged in to this PC", Click 'Show'
Click 'Transfer other files' path to Windows Explorer instance to access your phone media folders, delete what you want gone
Start another Windows Explorer on your desktop and browse to your MM folders, manually copy/paste

Start WP10 Groove Music discover the new and delete the removed in its database


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