Iphone IOS Slow Sync - hangs on single songs

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

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lifeinbeats
Posts: 19
Joined: Wed Aug 20, 2008 3:28 pm

Iphone IOS Slow Sync - hangs on single songs

Post by lifeinbeats » Sat Jun 04, 2016 1:13 pm

Hi there,

I have a number of playlists that I try to sync with my phone, and I've been having issues. The # of songs is around 6000. There are several playlists checked to be "auto-synced," some of which contain the same songs (not sure if that's an issue). Basically, what happens is that I try to sync, and inevitably MM slows way down for certain songs (like 15 min per song) and I have to abort because I am usually leaving work at that point or need to go somewhere.

At first I thought it was because MM was automatically converting files, but I unchecked all of the auto conversion rules and this still happens. Then the real pain in the butt comes when I have to abort my sync. Inevitably, I end up with all of the synced songs ghosted onto my phone (don't show up in the music player but are taking up space on the hdd), or some of them show up and others are ghosted. So then I have to ssh into my phone (if you weren't jailbroken, this would essentially mean refortmatting every time) and delete files manually.

THEN, I have to start the entire process over again with my entire library and of course the chance of failure is high with that number of songs. I've tried to just "sync" again after aborting a previous attempt, and MM doesn't recognize the songs that it already put on my phone, so it says there's not enough room because it's trying to upload the entire thing again.

I think there are basically two issues. The first being that aborting a sync ends up causing some serious issues with the way that files are stored. Second, there seems to be something going on with the sync itself where it hangs on specific songs.

Thanks in advance for the help!
Last edited by Lowlander on Mon Jun 06, 2016 3:14 pm, edited 3 times in total.
Reason: Moved to correct Forum

lifeinbeats
Posts: 19
Joined: Wed Aug 20, 2008 3:28 pm

Re: IOS Synching Issues

Post by lifeinbeats » Sat Jun 04, 2016 4:43 pm

Update: I'm syncing right now and it's about 2000 songs in. It's been stuck on the same song for about an hour now. Looking into the song, it would appear that it is a duplicate of another file with the same title and author. It is from a different album though. Could this be causing the issue?

Peke
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Re: Iphone IOS Slow Sync - hangs on single songs

Post by Peke » Sun Jun 05, 2016 6:02 pm

Hi,
Please open support Ticket and supply us with LOG file as described here http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69
Best regards,
Pavle
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Lowlander
Posts: 46193
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Iphone IOS Slow Sync - hangs on single songs

Post by Lowlander » Mon Jun 06, 2016 3:15 pm

Which version of iOS, iTunes and MediaMonkey?
Lowlander (MediaMonkey user since 2003)

lifeinbeats
Posts: 19
Joined: Wed Aug 20, 2008 3:28 pm

Re: Iphone IOS Slow Sync - hangs on single songs

Post by lifeinbeats » Mon Jun 06, 2016 3:47 pm

iOS 8.3, MM 4.1.10, iTunes version 12.2.1.

I will create a log file next time I sync. Considering it took 6 hours this time I'm not keen to do it again anytime soon.

Lowlander
Posts: 46193
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Iphone IOS Slow Sync - hangs on single songs

Post by Lowlander » Mon Jun 06, 2016 5:15 pm

Start with updating to MediaMonkey 4.1.12.

The log file would only need to capture a few songs that are taking long. From there on you can cancel sync and add the log to a Support Ticket with what it has gathered.
Lowlander (MediaMonkey user since 2003)

lifeinbeats
Posts: 19
Joined: Wed Aug 20, 2008 3:28 pm

Re: Iphone IOS Slow Sync - hangs on single songs

Post by lifeinbeats » Wed Feb 15, 2017 1:01 pm

Sorry it took me so long to create a log file. Once I had synced all 8,000 songs and got through all of the hangs in mediamonkey, I didn't want to do it again just to create a log file and it usually didn't hang until it got about 2/3 of the way through whatever I was syncing. Recently I updated to IOS 10 though and had to reupload all of my music so I created a log file this time with the most recent version of MM. It seems like it gets through the song that it's uploading but then hangs with a "waiting for grappa" line that continues infinitely.

Code: Select all

[5884] TLastSynchronization.TrackUploaded( DevID: 32, Path: /iTunes_Control/Music/F07/_Wy2.mp3, Status: 1
[5884] 2980 DB exec SQL: DELETE FROM DeviceTracks WHERE DevicePath = ? AND IDDevice = ? 
[5884] 2980 DB lock successful.
[5884] 2980 DB lock finished, took 119.
[5884] 2980 DB exec SQL: INSERT INTO DeviceTracks (IDDevice,IDTrack,DevicePath,Rating,ACSettHash,Bitrate,IsVBR,SampleRate,PlayCount,UploadTime,Converted,PreModified,Status) VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?) 
[5884] 2980 DB lock successful.
[5884] 2980 DB lock finished, took 5994.
[5884] Prgrs: Param 0, to: 177
[5884] Prgrs: Param 2, to: 
[5884] Prgrs: Param 3, to: Wye Oak - Shriek
[5884] Device Sync: Checking Artwork E:\Music\Wye Oak\Shriek\Wye Oak - Shriek.mp3
[5884] 2980 DB open SQL: SELECT Lyrics, Comment FROM Songs WHERE Songs.ID=? 
[5884] 2980 DB lock finished, took 42.
[5884] UpdateSongPictures: E:\Music\Wye Oak\Shriek\Wye Oak - Shriek.mp3
[5884] Added Cover Lists: 1
[5884] GetFileInfo: E:\Music\Wye Oak\Shriek\Wye Oak - Shriek.mp3
[5884] GetFileInfo: readPictures=spAlways
[5884] GetFileInfo: E:\Music\Wye Oak\Shriek\Wye Oak - Shriek.mp3
[5884] MP3.ReadHeader E:\Music\Wye Oak\Shriek\Wye Oak - Shriek.mp3
[5884] MP3.ReadHeader - File size 8780577
[5884] MP3.ReadHeader - Found ID3v2, length: 4342
[5884] MP3.ReadHeader framestarts: 4352, 4352
[5884] MP3.ReadHeader finished
[5884] MP3: Going to read tag from E:\Music\Wye Oak\Shriek\Wye Oak - Shriek.mp3
[5884] MP3: Tag read from E:\Music\Wye Oak\Shriek\Wye Oak - Shriek.mp3
[5884] 2980 DB open SQL: SELECT Songs.* FROM Songs WHERE Songs.IDMedia=? AND Songs.SongPath=? 
[5884] 2980 DB lock finished, took 165.
[5884] GetFileInfo: Found in DB
[5884] UpdateSongPictures: CoverList.LoadForSongId, E:\Music\Wye Oak\Shriek\Wye Oak - Shriek.mp3
[5884] 2980 DB open SQL: SELECT * FROM Covers WHERE IDSong=150335 ORDER BY CoverOrder 
[5884] OpenQuery - Preparing query SELECT * FROM Covers WHERE IDSong=150335 ORDER BY CoverOrder 
[5884] 2980 DB lock finished, took 438.
[5884] Added Covers: 1
[5884] Added Covers: 2
[5884] 2980 DB open SQL: SELECT PreviewStartTime, PreviewLength, CacheName, PreviewName, Copyright, Encoder, ISRC, InitialKey, Language, OrigLyricist, ParentalRating,PreGap, PostGap, TotalSamples, GaplessBytes, SignType, SignPart1, SignPart2, SignPart3, SignPart4, ContainerType, StreamCount, StreamInfo FROM Songs WHERE ID=? 
[5884] 2980 DB lock finished, took 34.
[5884] Added Cover Lists: 2
[5884] Added Covers: 3
[5884] Added Covers: 4
[5884] Remaining Covers: 3
[5884] Remaining Covers: 2
[5884] Remaining Cover Lists: 1
[5884] PrepareForTagging: called
[5884] MP3: Going to write tag to C:\Users\user\AppData\Local\Temp\C78F.mp3
[5884] MP3: Writing ID3v2
[5884] MP3: Updated ID3v2
[5884] MP3: Writing ID3v1
[5884] MP3: Updated ID3v1
[5884] RestoreFromTagging starting.
[5884] RestoreFromTagging finished.
[5884] Remaining Covers: 1
[5884] Remaining Cover Lists: 0
[5884] Remaining Covers: 0
[5884] Synchronize: Copying C:\Users\user\AppData\Local\Temp\C78F.mp3 -> /iTunes_Control/Music/F03/_Wye.mp3
[5884] Prgrs: Creating a new level.
[5884] Prgrs: Status: Thread: 2980, Levels: 3, Sub: 0
[5884] Prgrs: All data: Max: 1, TextFormat: 
[5884] TiPodTrack.FillFromSD: level: -8.81, soundcheck: 7603, size: 8780577, length: 219402
[5884] 2980 DB open SQL: SELECT Songs.* 
[5884] FROM Songs 
[5884] WHERE IDAlbum=12486 AND exists(SELECT NULL FROM Covers WHERE Covers.IDSong=Songs.ID) 
[5884] ORDER BY Songs.TrackNumber, Songs.SongTitle 
[5884] OpenQuery - Preparing query SELECT Songs.* 
[5884] FROM Songs 
[5884] WHERE IDAlbum=12486 AND exists(SELECT NULL FROM Covers WHERE Covers.IDSong=Songs.ID) 
[5884] ORDER BY Songs.TrackNumber, Songs.SongTitle 
[5884] 2980 DB lock finished, took 1289.
[5884] UpdateSongPictures: E:\Music\Wye Oak\Shriek\Wye Oak - Before.mp3
[5884] Added Cover Lists: 1
[5884] GetFileInfo: E:\Music\Wye Oak\Shriek\Wye Oak - Before.mp3
[5884] GetFileInfo: readPictures=spAlways
[5884] GetFileInfo: E:\Music\Wye Oak\Shriek\Wye Oak - Before.mp3
[5884] MP3.ReadHeader E:\Music\Wye Oak\Shriek\Wye Oak - Before.mp3
[5884] MP3.ReadHeader - File size 10379271
[5884] MP3.ReadHeader - Found ID3v2, length: 4342
[5884] MP3.ReadHeader framestarts: 4352, 4352
[5884] MP3.ReadHeader finished
[5884] MP3: Going to read tag from E:\Music\Wye Oak\Shriek\Wye Oak - Before.mp3
[5884] MP3: Tag read from E:\Music\Wye Oak\Shriek\Wye Oak - Before.mp3
[5884] 2980 DB open SQL: SELECT Songs.* FROM Songs WHERE Songs.IDMedia=? AND Songs.SongPath=? 
[5884] 2980 DB lock finished, took 367.
[5884] GetFileInfo: Found in DB
[5884] UpdateSongPictures: CoverList.LoadForSongId, E:\Music\Wye Oak\Shriek\Wye Oak - Before.mp3
[5884] 2980 DB open SQL: SELECT * FROM Covers WHERE IDSong=150334 ORDER BY CoverOrder 
[5884] OpenQuery - Preparing query SELECT * FROM Covers WHERE IDSong=150334 ORDER BY CoverOrder 
[5884] 2980 DB lock finished, took 350.
[5884] Added Covers: 1
[5884] Added Covers: 2
[5884] Remaining Covers: 1
[5884] Remaining Covers: 0
[5884] Remaining Cover Lists: 0
[5884] iPhone: Free space: 20430016512
[5884] iPhone: iPodForceDirectories: /MediaMonkey/Artwork/
[5884] iPhone: iPodForceDirectories: Success
[5884] iPhone: Uploading: C:\Users\user\AppData\Local\Temp\4BEA.img to /MediaMonkey/Artwork/2693102317460409151
[5884] iPhone: Creating target file
[5884] iPhone: Copying finished: 0
[5884] iPhone: iPodForceDirectories: /MediaMonkey/
[5884] iPhone: iPodForceDirectories: Success
[5884] iPhone: Uploading: C:\Users\user\AppData\Local\Temp\C78F.mp3 to /MediaMonkey/2693102317460409151
[5884] iPhone: Creating target file
[5884] iPhone: Copying finished: 0
[5884] iPhone: iPodForceDirectories: /iTunes_Control/Music/F03/
[5884] iPhone: iPodForceDirectories: Success
[5884] iPhone: AirSyncFile: Shriek
[5884] TiPhone.FillCommonAirData: title: Shriek, soundcheck: 7603, rating: 0
[5884] iPhone: CommitAirDatas, Count=38, SyncInstanceID=1379628808
[5884] iPhone: setSyncParams (libID: 1E89DA25D46B9B94, name: COMPUTER-5-PC)
[5884] iPhone: sendCapabilities(130)
[5884] iPhone: requestingSync (iSession: 7)
[5884] iPhone: sendRequestingSync(0)
[5884] iPhone: Waiting for grappa data...
[5884] iPhone: Waiting for grappa data...
[5884] iPhone: Waiting for grappa data...
[5884] iPhone: Waiting for grappa data...
[5884] iPhone: Waiting for grappa data...
[5884] iPhone: Waiting for grappa data...
[5884] TGenThread.Create: ThreadName: _ManageTransactions , Running Threads: Internal: 1, All: 20
[5884] Thread '_ManageTransactions' has started 2972
[5884] Going '_ManageTransactions'to make final callback 2972
[5884] Thread '_ManageTransactions'has finished 2972
[5884] iPhone: Waiting for grappa data...
[5884] iPhone: Waiting for grappa data...
[5884] iPhone: Waiting for grappa data...
[5884] iPhone: Waiting for grappa data...

Ludek
Posts: 3046
Joined: Fri Mar 09, 2007 9:00 am

Re: Iphone IOS Slow Sync - hangs on single songs

Post by Ludek » Mon Feb 20, 2017 5:52 am

Hi,
this should be fixed in 4.1.15 version.

Could you please re-try with last RC build from here: http://www.mediamonkey.com/forum/viewto ... 00#p432756

Thanks!

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