2 different track counts in 2 different apps

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Dan33185
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2 different track counts in 2 different apps

Post by Dan33185 » Sat Oct 08, 2016 8:33 am

Syncing playlists gives me 2 different playlist counts in 2 different apps. Pictures below. The MMA track count is incorrect (5599), the Shuttle track count (8700) is the correct one:

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Lowlander
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Re: 2 different track counts in 2 different apps

Post by Lowlander » Sat Oct 08, 2016 1:36 pm

Have you A rescanned in MMA and B made sure it's actually 8700 files on your device?
Lowlander (MediaMonkey user since 2003)

Dan33185
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Re: 2 different track counts in 2 different apps

Post by Dan33185 » Sun Oct 09, 2016 9:23 am

Lowlander wrote:Have you A rescanned in MMA and B made sure it's actually 8700 files on your device?
I've rescanned a few times. There's definitely 8700 files on the device

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Lowlander
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Re: 2 different track counts in 2 different apps

Post by Lowlander » Sun Oct 09, 2016 12:01 pm

Do you maybe have other Types like Audiobooks, Classical Music, Podcasts, etc. in this folder as they would be separated in MMA in their respective areas?
Lowlander (MediaMonkey user since 2003)

Dan33185
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Re: 2 different track counts in 2 different apps

Post by Dan33185 » Sun Oct 09, 2016 9:40 pm

Anything in my MM library is changed to a "music" file, regardless of whether it's classical or anything else. I don't use the podcast feature either.

Lowlander
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Re: 2 different track counts in 2 different apps

Post by Lowlander » Mon Oct 10, 2016 12:46 pm

Then send a debug log (from About screen) right after scanning finishes and open a Support Ticket with the logID. The developers can then analyze what is causing this.
Lowlander (MediaMonkey user since 2003)

Peke
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Re: 2 different track counts in 2 different apps

Post by Peke » Mon Oct 10, 2016 1:25 pm

Hi,
If you browse TRACKS what is the count Number? Also Are you sure that all folders from SD Card are included in MMA Library?
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Dan33185
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Re: 2 different track counts in 2 different apps

Post by Dan33185 » Mon Oct 10, 2016 5:20 pm

Lowlander wrote:Then send a debug log (from About screen) right after scanning finishes and open a Support Ticket with the logID. The developers can then analyze what is causing this.
Done. ID #:

AA8GM6TQGE
Peke wrote:Hi,
If you browse TRACKS what is the count Number? Also Are you sure that all folders from SD Card are included in MMA Library?
playing a song in TRACKS view shows it playing 1/8700. I have one folder called "music" on my sd card that I sync all my music to, and it's included in the library folders that I chose.

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Re: 2 different track counts in 2 different apps

Post by Peke » Mon Oct 10, 2016 8:32 pm

Dan33185 wrote:playing a song in TRACKS view shows it playing 1/8700. I have one folder called "music" on my sd card that I sync all my music to, and it's included in the library folders that I chose.
Then MMA detects all the tracks just your playlists are not updated. You should see check what folder contains count difference eg. Use FOLDERS Icon
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to add SCREENSHOTS to forum

Dan33185
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Re: 2 different track counts in 2 different apps

Post by Dan33185 » Tue Oct 11, 2016 7:27 am

Peke wrote:
Dan33185 wrote:playing a song in TRACKS view shows it playing 1/8700. I have one folder called "music" on my sd card that I sync all my music to, and it's included in the library folders that I chose.
Then MMA detects all the tracks just your playlists are not updated. You should see check what folder contains count difference eg. Use FOLDERS Icon
I'm not sure what you mean there, how do I do that?

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Re: 2 different track counts in 2 different apps

Post by Peke » Mon Feb 13, 2017 9:35 am

Hi,
Sorry for delays, somehow I missed your reply. Thank you for reminder.

It is very possible that folders contain other files not just media like album arts?
Best regards,
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Admin of Free MediaMonkey addon Site HappyMonkeying
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Dan33185
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Re: 2 different track counts in 2 different apps

Post by Dan33185 » Mon Feb 13, 2017 7:02 pm

Peke wrote:Hi,
Sorry for delays, somehow I missed your reply. Thank you for reminder.

It is very possible that folders contain other files not just media like album arts?
It's possible, as I have found some folders on my PC that have only artwork, but wouldn't the track count still be the same no matter what app I was using?

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