LG V20 Sync Issues [#14066]

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

Moderator: Gurus

LG V20 Sync Issues [#14066]

Postby PeterBrockie » Thu Mar 02, 2017 1:10 pm

Hi,

I recently transitioned from iTunes/iOS to MediaMonkey and Android, I'm having a strange issue syncing my existing movies and TV shows.

I have a large collection of videos in .m4v (unprotected) which I ripped with Handbreak and none will sync to my new LG V20. I get an error saying it is not supported regardless of if I add a new supported format and check everything, nor do I want to transcode videos I know work on the device. As a side note, Windows also complains that the files won't work on my device when I manually copy them (they work fine).

Is there an option to ignore all device compatibility checks and simply sync anything from my library? I have confirmed my videos play perfectly on my phone in both VLC and - ironically - the MediaMonkey Android app - yet it refuses to let me sync any of my m4v files. I just want to tell it to sync and it just ignores any formats and puts it on the device.

Tech stuff:

The specific error I get is "xx is not supported by the device".
The files play in MM for Windows as well as MM for Android without issue.
Syncing to SD card or internal makes no difference.
Auto-sync and manual sync have the same result.
Tried disabling all the transcoding options.
Tried enabling all formats and codecs with all bitrates.
The DVD rips are encoded using Handbreak's Apple - Universal preset, the HD videos use Handbreak's Apple TV 3 preset.
PeterBrockie
 
Posts: 1
Joined: Thu Mar 02, 2017 1:00 pm

Re: LG V20 Sync Issues

Postby Peke » Thu Mar 02, 2017 1:34 pm

I sent you PM.
Best regards,
Pavle
MM Core Developer and Admin of free MediaMonkey extensions Hosting
Image
Image
Peke
 
Posts: 10436
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia

Re: LG V20 Sync Issues [#14066]

Postby Peke » Sat Mar 04, 2017 10:28 pm

Best regards,
Pavle
MM Core Developer and Admin of free MediaMonkey extensions Hosting
Image
Image
Peke
 
Posts: 10436
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia

Re: LG V20 Sync Issues [#14066]

Postby MiPi » Mon Mar 06, 2017 9:28 am

PeterBrockie: Have you enabled also formats for video stream in video? I.e. in Supported format configuration check File formats, then all in tab "Audio", then click tab "Video" (under File formats) and check also all video formats there. Leave "0" in all editboxes, including bitrates.
MiPi
 
Posts: 355
Joined: Tue Aug 18, 2009 2:56 pm
Location: Czech Republic

Re: LG V20 Sync Issues [#14066]

Postby MiPi » Mon Mar 06, 2017 10:32 am

Fyi, there was bug, that in case no supported format was set for the device ( = all formats supported), it copied only audio files, not video. It will be fixed in the next release.
MiPi
 
Posts: 355
Joined: Tue Aug 18, 2009 2:56 pm
Location: Czech Republic

LG V20. not syncing

Postby bdplaid » Thu Sep 21, 2017 1:10 pm

Yet another complaint about MM4 not syncing with LG V20.
MM connects to the phone and I can browse it, but trying to send or sync anything usually calls the "Initializing" message forever. Then I get the "Frozen" message, and nada.

Occasionally MM will deign to work but usually not.

I have the wifi addon, but prefer to use USB. Even so, nothing works.

And now, even when MM seems like it's working, I only get a partial sync - like a random number of files in a playlist.

Any ideas?
bdplaid
 
Posts: 8
Joined: Thu Sep 21, 2017 1:02 pm

Re: LG V20 Sync Issues [#14066]

Postby Lowlander » Thu Sep 21, 2017 3:18 pm

Lowlander (MediaMonkey user since 2003)
Lowlander
 
Posts: 43398
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: LG V20 Sync Issues [#14066]

Postby bdplaid » Fri Sep 22, 2017 10:12 am

MMW = 4.1.17.1840
MMA = 1.3.1.0723
bdplaid
 
Posts: 8
Joined: Thu Sep 21, 2017 1:02 pm

Re: LG V20 Sync Issues [#14066]

Postby Peke » Fri Sep 22, 2017 7:31 pm

The bug reported here is fixed in our latest beta release and will be included in our next stable build.

You can download latest MMA beta release Google store or viewtopic.php?f=21&t=68820&sd=d

You can download latest MMW Beta from this location viewtopic.php?f=6&t=54426&sd=d

Please contact us again in case of any further problems regarding this issue.

Happy Monkeying!
Best regards,
Pavle
MM Core Developer and Admin of free MediaMonkey extensions Hosting
Image
Image
Peke
 
Posts: 10436
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia

Re: LG V20 Sync Issues [#14066]

Postby bdplaid » Sun Sep 24, 2017 5:50 pm

I think this fixed it. Had a prob getting the device profile properly reset, but it works so far.

thanks.
bdplaid
 
Posts: 8
Joined: Thu Sep 21, 2017 1:02 pm

Re: LG V20 Sync Issues [#14066]

Postby Peke » Mon Sep 25, 2017 1:54 am

Hi,
Thank you for update and confirmation.
Best regards,
Pavle
MM Core Developer and Admin of free MediaMonkey extensions Hosting
Image
Image
Peke
 
Posts: 10436
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia


Return to Need Help with Device Synchronization?

Who is online

Users browsing this forum: Google [Bot] and 6 guests