Problem Removing Device Profiles

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

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ceinj
Posts: 57
Joined: Sun Mar 22, 2009 4:36 pm

Problem Removing Device Profiles

Post by ceinj » Mon Mar 12, 2018 8:31 am

I'm running 4.1.20.1864 on a Windows 10 PC. I have a problem in that a device will show up in my active device list that is NOT attached to the computer. The device may have been attached in the past but not now.

I tried to get rid of the device by going to Tools -> Options -> Portable Device Sync and highlighted the device, right clicked but "Remove Device" was grayed out. Why is that?

How can I initialize or clear out my entire device profile database?

Lowlander
Posts: 44750
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Problem Removing Device Profiles

Post by Lowlander » Wed Mar 14, 2018 2:49 pm

What type of device (which dll) and is it the only entry for it?
Lowlander (MediaMonkey user since 2003)

ceinj
Posts: 57
Joined: Sun Mar 22, 2009 4:36 pm

Re: Problem Removing Device Profiles

Post by ceinj » Wed Mar 14, 2018 3:18 pm

They were both iPhone dlls with different device profile names. Both showed up in MM menu tree on the left but actually only 1 device connected. I could not remove either profile.

That's why I wanted to know how to delete my entire profile database.

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