Media Monkey Codec Pack [#15038]

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hroberts89436
Posts: 8
Joined: Tue Mar 18, 2014 6:57 pm

Media Monkey Codec Pack [#15038]

Post by hroberts89436 »

I have the gold version of Media Monkey, and I purchased the codec pack 2.1.2.105 way back on 2/2/2015.

I tried to listen to one of my m4b files today and was told I needed to purchase the codec. I tried to install the above codec, however the system would not take it. Do I need to purchase the latest codec? If so How often will I need to purchase the latest codec to ensure I can open these types of files?
Lowlander
Posts: 56492
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Media Monkey Codec Pack

Post by Lowlander »

Check Tools > Extensions in MediaMonkey to see what you have installed. You can contact Support with your Order Number for a new download.
Peke
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Re: Media Monkey Codec Pack

Post by Peke »

Hi,
Unfortunately problem with M4B is described in https://www.ventismedia.com/mantis/view.php?id=15038 and it is problem in Windows native decoder not MMW.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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hroberts89436
Posts: 8
Joined: Tue Mar 18, 2014 6:57 pm

Re: Media Monkey Codec Pack [#15038]

Post by hroberts89436 »

I repurchased the codec pack and now have no issues playing m4b or m4a files.

I just wish media monkey had informed me that the codec would be uninstalled and it would not accept the old version to be upgraded
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
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Contact:

Re: Media Monkey Codec Pack [#15038]

Post by Peke »

Hi,
Can you please elaborate as from what it looks like Canceling Upgrade uninstalled existing version?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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