No playback. "skipping inaccessible tracks"

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ElectricEric
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Joined: Mon Oct 16, 2017 1:18 pm

No playback. "skipping inaccessible tracks"

Post by ElectricEric » Mon Oct 16, 2017 2:00 pm

I installed MMA last night & immediately upgraded to pro version. When I try to play m4a files on the SD card I get no playback and a message stating "skipping inaccessible tracks". These same tracks will playback using the Poweramp app. MMA Verizon 1.3.1.0732. Phone is an LG G4 running Android 6.0. I will send a debug log shortly.
Thanks for the help.
Eric

ElectricEric
Posts: 3
Joined: Mon Oct 16, 2017 1:18 pm

Re: No playback. "skipping inaccessible tracks"

Post by ElectricEric » Mon Oct 16, 2017 2:07 pm

Log sent. Log ID: 4AADTNKFJZ.
Eric

Peke
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Re: No playback. "skipping inaccessible tracks"

Post by Peke » Mon Oct 16, 2017 9:29 pm

How do you access files on SD card? have you tried using Folders Icon or you are using Tracks icon?
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Pavle
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ElectricEric
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Re: No playback. "skipping inaccessible tracks"

Post by ElectricEric » Tue Oct 17, 2017 12:15 am

I have tried to access the tracks from the Albums icon, the Artists & Album Artists icon, and the Tracks icon. When I use the Tracks icon to get to the files, I do eventually get audio playback but not usually the track that I have selected. It skips the "inaccessible tracks" (lots of them), comes to a track that it can "access" & starts playing the track with some cutting out as it starts. When the track ends, rather than playing the next track it, skips many more before finding another accessible track, showing album art and titles along the way. It seems that about 5% or less of the music I have on the phone is "accessible" to Media Monkey. When I use a different music player app (Poweramp) I have no trouble with playing the files.

Eric

Peke
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Re: No playback. "skipping inaccessible tracks"

Post by Peke » Fri Oct 20, 2017 6:21 pm

Hi,
That is why Folders icon works as regular File explorer and you should get list of all storage options both in library and on device directly. Do you have any grayed storage there?
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rusty
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Re: No playback. "skipping inaccessible tracks"

Post by rusty » Wed Oct 25, 2017 12:20 pm

To elaborate:

There could be a couple of problems:
1) a storage location is inaccessible (as explained by Peke). Check the Folders node to see if a particular location is greyed out. Is that the case?
2) the music could be in a format that isn't supported by your Android device. You can test this out by trying to play it in Google Music. btw, can you tell me what format the non-playing files are in?

-Rusty

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