Failed to Download, Log ID: 3LU771WSYK

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AdamLi
Posts: 17
Joined: Mon Feb 05, 2018 8:51 am

Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi » Thu Jul 12, 2018 8:00 am

Hi get failed to download all time the last days. Don't know whats wrong and the app gives med no Clues. Hope you can help. Log ID: 3LU771WSYK

Lowlander
Posts: 44526
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander » Thu Jul 12, 2018 11:26 am

Which version of MMA and MMW?
Lowlander (MediaMonkey user since 2003)

AdamLi
Posts: 17
Joined: Mon Feb 05, 2018 8:51 am

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi » Thu Jul 12, 2018 11:38 am

1.3.2.0819 mma and 4.1.20.1864 mmw

Lowlander
Posts: 44526
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander » Thu Jul 12, 2018 11:54 am

Lowlander (MediaMonkey user since 2003)

AdamLi
Posts: 17
Joined: Mon Feb 05, 2018 8:51 am

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi » Thu Jul 12, 2018 2:05 pm

Hi. Thanks but still same problem. Also Wonder why i'm not notified about New releases. I've actually paid for Gold, but til now I've spent more time searching for solutions than having fun With my Collection.

Lowlander
Posts: 44526
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander » Thu Jul 12, 2018 2:36 pm

Not all releases get pushed through the update check and if a release gets pushed it may not happen right away. Subscribe to that forum thread if you always want to be informed of every new release.
Lowlander (MediaMonkey user since 2003)

Peke
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Location: Serbia
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Re: Failed to Download, Log ID: 3LU771WSYK

Post by Peke » Thu Jul 12, 2018 4:36 pm

Hi,
You get list of tracks that fail to download, go to MMW and search for those tracks according to your sync profile settings (eg. if you sync playlists go to playlist) and try to play that track in MMW. If all is OK can you please open support ticket and supply us with MMW debug log as described here https://www.mediamonkey.com/forum/viewt ... ?f=30&t=69 along with LOG ID from MMA which will allow us to compare those logs and see why tracks are not synced.
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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AdamLi
Posts: 17
Joined: Mon Feb 05, 2018 8:51 am

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi » Thu Jul 12, 2018 5:26 pm

When i sync With MMA no log are listed in DebugView. How to activate this? Log from phone is: SED2LEBC9V. Please help.

Lowlander
Posts: 44526
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander » Thu Jul 12, 2018 6:00 pm

You need the debug version of MMW to see logs in DBGView: https://www.mediamonkey.com/forum/viewt ... ?f=21&t=69
Lowlander (MediaMonkey user since 2003)

AdamLi
Posts: 17
Joined: Mon Feb 05, 2018 8:51 am

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi » Thu Jul 12, 2018 6:18 pm

I know but the log file is almost empty. Nothing interesting there related to MMW.

Lowlander
Posts: 44526
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Lowlander » Thu Jul 12, 2018 7:06 pm

Then you may need to run DBGView as Administrator.
Lowlander (MediaMonkey user since 2003)

AdamLi
Posts: 17
Joined: Mon Feb 05, 2018 8:51 am

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi » Fri Jul 13, 2018 4:03 am

I did, DBGViewer runs but nothing from MMW in it.

Peke
Posts: 11129
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Failed to Download, Log ID: 3LU771WSYK

Post by Peke » Sun Jul 15, 2018 7:23 am

Hi,
If nothing is seen from MMW then you should try to reinstall Debug version of MMW from viewtopic.php?f=6&t=54426&sd=d
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
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How to add Images to forum

AdamLi
Posts: 17
Joined: Mon Feb 05, 2018 8:51 am

Re: Failed to Download, Log ID: 3LU771WSYK

Post by AdamLi » Wed Jul 18, 2018 6:01 am

Hi again. I found the error. upnp was some how set to internal Storage. You shoud really create some user warnings. This is not intuitive.

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