Volume lowers while notification despite "Supress notification sounds" is checked [#15261]
Moderator: Gurus
Volume lowers while notification despite "Supress notification sounds" is checked [#15261]
Hello,
When I receive a notification and MMA is playing music the volume is lower for a short while. I have this problem since I have switched to the LG V30 with Android 8.0.0. I have set the notification volume to 0% so I only hear the volume of the music lowering, which is disturbing.
When I receive a notification and MMA is playing music the volume is lower for a short while. I have this problem since I have switched to the LG V30 with Android 8.0.0. I have set the notification volume to 0% so I only hear the volume of the music lowering, which is disturbing.
Re: Volume lowers while notification despite "Supress notification sounds" is checked
Hi,
I can't replicate on Moto X4 What notification cause that SMS/MMS/Facebook/... or do all notifications do?
Have you checked in apps permissions that MMA is allowed to change system settings?
I can't replicate on Moto X4 What notification cause that SMS/MMS/Facebook/... or do all notifications do?
Have you checked in apps permissions that MMA is allowed to change system settings?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
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Re: Volume lowers while notification despite "Supress notification sounds" is checked
Hi,
got same issue. Nokia 8 and pure Android 8.1.
MMA is allowed to change system settings.
Best regards
got same issue. Nokia 8 and pure Android 8.1.
MMA is allowed to change system settings.
Best regards
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Re: Volume lowers while notification despite "Supress notification sounds" is checked
Wanted to chime in also, LG V40 ThinQ and Android 8.1. All notifications do it, whether Do Not Disturb is on or not (just a not of extra info, don't know whether it would be helpful or not).
Re: Volume lowers while notification despite "Supress notification sounds" is checked
It tested this out and 'Suppress notification sounds' works for me (to suppress an incoming text sound during playback). Have all of you enabled that option (Options > Playback > 'Suppress notification sounds') in MMA ?
-Rusty
-Rusty
Re: Volume lowers while notification despite "Supress notification sounds" is checked
Are you seeing this with device speaker, Bluetooth or both?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Volume lowers while notification despite "Supress notification sounds" is checked
Experiencing the same issue. I noted the problem on the Facebook group and messaged with a MM tech.
I have "Suppress Notification Sounds" checked and still MM volume dips when notifications for texts, email, facebook messenger, etc trigger.
Running Android 8.1 on an LG Stylo 4
MM version is current at the time: 1.3.3.0842
Same sort of setting on Poweramp did completely nullify the alerts allowing uninterrupted playback on the same device.
I was asked to share a debug log next time an alert happens when I'm playing audio with MM, which I will do.
I have "Suppress Notification Sounds" checked and still MM volume dips when notifications for texts, email, facebook messenger, etc trigger.
Running Android 8.1 on an LG Stylo 4
MM version is current at the time: 1.3.3.0842
Same sort of setting on Poweramp did completely nullify the alerts allowing uninterrupted playback on the same device.
I was asked to share a debug log next time an alert happens when I'm playing audio with MM, which I will do.
Supress other Apps when music is playing
Is it possible to configure MediaMonkey that other apps will not suppress the music when it's playing? Now the music is suppressed(volume is lower) when a message from WhatsApp is coming in. Or from Gmail. I find it very annoying.
Last edited by Lowlander on Thu Dec 20, 2018 10:02 am, edited 1 time in total.
Reason: Merged
Reason: Merged
Re: Volume lowers while notification despite "Supress notification sounds" is checked
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Supress other Apps when music is playing
I just had a pretty lengthy facebook messenger conversation a couple days ago with a MM rep, and the suppression option, when it's checked, should be suppressing the notifications and allowing the music to continue without interruption or lowering volume. They tell me this works on some phones/devices. On mine (noted above) and some others, the option doesn't seem to do anything. They are aware of the problem and they say they're looking into it.
I'm hoping for a speedy patch, myself as this problem is very annoying.
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Re: Volume lowers while notification despite "Supress notification sounds" is checked [#15261]
Yes, that option has been checked the entire time, and it's happening with and without Bluetooth.
Re: Volume lowers while notification despite "Supress notification sounds" is checked [#15261]
MMA 1.3.4 should fix this, it's available to beta testers.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Volume lowers while notification despite "Supress notification sounds" is checked [#15261]
What build? I mean, I have 1.3.4.0844, which was released on the 20th (I think), but it was still doing it as of yesterday.
Re: Volume lowers while notification despite "Supress notification sounds" is checked [#15261]
HI,
If you allowed messenger to change system Settings then it is reverting MMA settings and play notification sounds. Today Viber ringed when I was at movies and I was in Do not disturb mode some apps simply do not follow system settings
If you allowed messenger to change system Settings then it is reverting MMA settings and play notification sounds. Today Viber ringed when I was at movies and I was in Do not disturb mode some apps simply do not follow system settings
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
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Re: Volume lowers while notification despite "Supress notification sounds" is checked [#15261]
It did not.
I opted into beta testing just for this issue. Downloaded 1.3.4 today.
Unchecked and rechecked "suppress notification sounds"
Restarted my device.
This issue is still happening. Not only FB Messenger but for Gmail and texts as well. Any notification.
Very frustrating.
LG Stylo 4 running Android 8.1.0
MMA ver 1.3.4.0845