MMA Won't start on Nexus 9 / Lollipop [#12699]

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dtsig
Posts: 3030
Joined: Mon Jan 24, 2011 6:34 pm

Re: MMA Won't start on Nexus 9 / Lollipop [#12699]

Post by dtsig » Mon Apr 06, 2015 1:57 pm

eieioshop wrote:it really feels like once i purchased the Android "Pro" version app from MediaMonkey, it worked for around 4 weeks or less, then it wouldn't even open up!

only a pop up upon trying to open the app saying "MediaMonkey has stopped"

essentially, it crashes during the effort to try to open it up.

this has been THE worst app purchases i've ever made, in terms of having zero positive, helpful support, or any effort in trying to get this working.

with so many podcatchers out there, i am dumbfounded as to why and how i picked this one? i read through a bunch of reviews and all, and then picked this one. alas, poor choice i made, apparently.
Does it seem that whipping the devs gets better traction? :)

Have you tried the newest betas?
Where's the db and ini stored
Reporting Bugs
Where tags are stored

Not affiliated with MediaMonkey ... just a RABID user/lover
DTSig

eieioshop
Posts: 5
Joined: Fri Apr 03, 2015 4:15 pm

Re: MMA Won't start on Nexus 9 / Lollipop

Post by eieioshop » Thu Apr 09, 2015 3:03 pm

"...whipping..."

i'm not "whipping" anyone.

these are the facts from my own experience. clearly, it is specifically one person's experience.

azuresp
Posts: 2
Joined: Fri Apr 10, 2015 3:01 pm

Re: MMA Won't start on Nexus 9 / Lollipop

Post by azuresp » Fri Apr 10, 2015 3:12 pm

Adding to this thread as I assume it'd get catagorized similarly to the M9 failure.

I'm using the new Galaxy S6, running Android 5.0.2, with MM Pro 1.1.1.412. The phone came from AT&T so it has the usual AT&T customizations/bloatware on it, if that makes a difference.

I start MM, briefly see a black screen, then I'm returned to the desktop, with the message "Unfortunately MediaMonkey has stopped.", and the option to report the crash.

I do know from experience the problem isn't Lollipop per se; my previous phone was a Nexus 5 running Android 5.0, 5.01, and 5.10; all ran MediaMonkey with no issues.

Looking forward to resolution of this problem. Happy to help if I can.

eieioshop
Posts: 5
Joined: Fri Apr 03, 2015 4:15 pm

Re: MMA Won't start on Nexus 9 / Lollipop

Post by eieioshop » Fri Apr 10, 2015 3:16 pm

azuresp wrote:Adding to this thread as I assume it'd get catagorized similarly to the M9 failure.

I'm using the new Galaxy S6, running Android 5.0.2, with MM Pro 1.1.1.412. The phone came from AT&T so it has the usual AT&T customizations/bloatware on it, if that makes a difference.

I start MM, briefly see a black screen, then I'm returned to the desktop, with the message "Unfortunately MediaMonkey has stopped.", and the option to report the crash.

I do know from experience the problem isn't Lollipop per se; my previous phone was a Nexus 5 running Android 5.0, 5.01, and 5.10; all ran MediaMonkey with no issues.

Looking forward to resolution of this problem. Happy to help if I can.

@azuresp: i'm in virtually the exact same quagmire -- i use the S6 Edge. Black screen as well, then "unfortunately..."

frustrated. bought the pro version too.
Last edited by eieioshop on Sat Apr 11, 2015 12:22 am, edited 2 times in total.

rivorson
Posts: 594
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Re: MMA Won't start on Nexus 9 / Lollipop

Post by rivorson » Fri Apr 10, 2015 4:03 pm

If you can spare the time, perhaps you could try sideloading some of the older builds from the beta thread. If an older version works it might help discover the cause of the problem.

http://www.mediamonkey.com/forum/viewto ... &start=120

Mizery_Made
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Location: Kansas City, Missouri, United States

Re: MMA Won't start on Nexus 9 / Lollipop

Post by Mizery_Made » Sat Apr 11, 2015 12:43 pm

Seems the Galaxy S6 issues were being moved in here, so I'll post my findings here. Running a new Galaxy S6, standard install of MMA not functioning ("Unfortunately, MediaMonkey has stopped working") which build 412 is currently on the Play store. Doing some testing per the recommendation above, I have found that the functionality on the S6/Lollipop 5.0.2 breaks somewhere between build 405 which launches fine and 407 which crashes. Don't see an APK for 406 to test.

azuresp
Posts: 2
Joined: Fri Apr 10, 2015 3:01 pm

Re: MMA Won't start on Nexus 9 / Lollipop

Post by azuresp » Mon Apr 13, 2015 6:23 pm

Hi folks. It looks like the latest beta (413) has a fix that's working for my S6; from the notes (http://www.ventismedia.com/mantis/view.php?id=12699) it looks like there was a bug with MMA that was causing failure on 64-bit devices. As best I can tell this fits the devices reporting problems on this thread; the Lollipop aspect is probably not relevant.

Cheers! :D

eieioshop
Posts: 5
Joined: Fri Apr 03, 2015 4:15 pm

Re: MMA Won't start on Nexus 9 / Lollipop [#12699]

Post by eieioshop » Tue Apr 14, 2015 1:34 pm

thx for the heads up.

personally, i prefer to not go through the trouble with beta versions, etc. i listen to podcasts for entertainment purposes and informational purposes and do not wish to spend a great deal of time trying beta versions, then update to certified versions, etc.

of course, i understand that is a personal choice of mine.

along those lines, may i please ask how long one might expect before MediaMonkey might push out a legit/certified real version after this beta is out? hopefully soon?

thank you again for your update. much appreciated, especially after i just purchased the MediaMonkey PRO version on Android.

Jim Holmes

MMA Won't start on Samgun S6 running Lollipop

Post by Jim Holmes » Tue Apr 14, 2015 3:38 pm

MediaMonkey Android (current d/l version) - on Samsung s6 running Lollipop
Appears to load, then msg: Unfortunatly, MediaMonkey has stopped. I sent a report for what it is worth.

Worked fine on Samsung S3
Model # SM_G920V
Android Ver: 5.0.2
Kernel: 3.10.61

nohitter151
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Location: NJ, USA
Contact:

Re: MMA Won't start on Samgun S6 running Lollipop

Post by nohitter151 » Tue Apr 14, 2015 3:47 pm

Jim Holmes wrote:MediaMonkey Android (current d/l version) - on Samsung s6 running Lollipop
Appears to load, then msg: Unfortunatly, MediaMonkey has stopped. I sent a report for what it is worth.

Worked fine on Samsung S3
Model # SM_G920V
Android Ver: 5.0.2
Kernel: 3.10.61
The S6 has a 64 bit processor which MMA cannot run on yet.
MediaMonkey user since 2006
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Mizery_Made
Posts: 2283
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Re: MMA Won't start on Nexus 9 / Lollipop [#12699]

Post by Mizery_Made » Tue Apr 14, 2015 9:04 pm

Latest beta corrected issue on my S6. :D

Jim Holmes

Re: MMA Won't start on Nexus 9 / Lollipop [#12699]

Post by Jim Holmes » Wed Apr 15, 2015 2:57 pm

Where does one get the BETA copy (413) of MMA? I looked real hard. :)

Lowlander
Posts: 46156
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Location: MediaMonkey 5

Re: MMA Won't start on Nexus 9 / Lollipop [#12699]

Post by Lowlander » Wed Apr 15, 2015 3:03 pm

In the Play store.
Lowlander (MediaMonkey user since 2003)

kcalsyn
Posts: 17
Joined: Wed Apr 16, 2014 10:38 pm

Re: MMA Won't start on Nexus 9 / Lollipop [#12699]

Post by kcalsyn » Thu Apr 16, 2015 6:58 pm

It sounds encouraging that it may work with the Beta version.

Roughly how long does it typically take to make it into a non-Beta release?

Thanks.

Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MMA Won't start on Nexus 9 / Lollipop [#12699]

Post by Lowlander » Thu Apr 16, 2015 10:11 pm

There is no fixed type release schedule. I'd say generally within a few months. Point updates tend to be more save anyway as they're mostly fixing bugs, not adding features.
Lowlander (MediaMonkey user since 2003)

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