Mediamonkey stops when trying to upgrade

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enchant
Posts: 5
Joined: Tue Jun 27, 2017 3:52 pm

Mediamonkey stops when trying to upgrade

Post by enchant »

I've had free Mediamonkey installed for about a month. I recently tried to upgrade it, but every time I try, I get "Unfortunately, MediaMonkey has stopped."
This happens when I go to options and Upgrade, or if I go to folders, where it says I have 0 days remaining on the trial. I click Buy and it crashes. I've submitted a crash report.

I've tried rebooting the phone and uninstalling and re-installing MediaMonkey.
This is on a Samsung Galaxy 3.
rusty
Posts: 8396
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: Mediamonkey stops when trying to upgrade

Post by rusty »

Hi Enchant,

Can you please post the LogID here so that we can match the crashlog to the issue?

Thanks.

-Rusty
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