Wi-Fi Sync fails after MM4 update

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Haaden2
Posts: 17
Joined: Thu Sep 09, 2010 12:03 pm

Wi-Fi Sync fails after MM4 update

Post by Haaden2 » Sat Sep 30, 2017 11:02 am

Updated this morning to MediaMonkey 4.1.18.1852 ( I always stay current with latest), now MMA Wi-Fi Sync fails (version 1.3.0.0694) "Completed with errors" "Failed to download". The playlist is created on my phone, but none of the tracks transfer. All of the tracks are listed in the "Failed to download" message, so the phone and desktop are able to talk to each other.

What can I do to figure out what has broken?
Last edited by Haaden2 on Mon Oct 02, 2017 7:39 am, edited 2 times in total.

Haaden2
Posts: 17
Joined: Thu Sep 09, 2010 12:03 pm

Re: Wi-Fi Sync fails after MM4 update

Post by Haaden2 » Sat Sep 30, 2017 12:29 pm

If I go to UPnP in MMA, I see folders, playlists, files correctly on MMW, but if I try to play a track I see a "server inaccessible" message. How do I proceed?

Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: Wi-Fi Sync fails after MM4 update

Post by Peke » Sat Sep 30, 2017 3:40 pm

Hi,
Please open support ticket and supply us with the log as described at http://www.mediamonkey.com/forum/viewto ... ?f=26&t=69

It is mostlikely something sinle (that log should show us) or if it is teh case of an BUG then we should handle it and resolve.
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Haaden2
Posts: 17
Joined: Thu Sep 09, 2010 12:03 pm

Re: Wi-Fi Sync fails after MM4 update

Post by Haaden2 » Sun Oct 01, 2017 12:26 pm

Thanks for the quick reply. As I went in to create the log, I noticed MMW wasn't showing artwork and tracks listed in Now Playing were grayed out. On a hunch I looked at the properties of the shortcut I was launching from and found I had somehow lost a setting.

I went into Advanced shortcut properties and re-checked Run as administrator, and everything was right in my world again.

Haaden2
Posts: 17
Joined: Thu Sep 09, 2010 12:03 pm

Re: Wi-Fi Sync fails after MM4 update

Post by Haaden2 » Mon Oct 02, 2017 7:43 am

OK, I am proved wrong. Now Playing grayed out again and artwork missing again. I haven't rechecked MMA syncing yet. I'll try to figure out how to generate these logs to submit a support ticket later today when I get a chance.

Peke
Posts: 11131
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Wi-Fi Sync fails after MM4 update

Post by Peke » Tue Oct 03, 2017 2:45 am

Hi,
fyi, MMA 1.3.1.732 was released--you should update since it includes a variety of sync fixes that may resolve your sync problems.

If you still have an issue please report with details/logs as discussed previously.

Thanks.
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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