MMA displays gray icon when artwork is in metadata [#14796]

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cbeschler
Posts: 3
Joined: Fri Oct 27, 2017 10:21 pm

MMA displays gray icon when artwork is in metadata [#14796]

Post by cbeschler » Sun Apr 29, 2018 11:27 am

Good morning. I have multiple instances where the gray MediaMonkey artwork icon displays on certain screens on my device indicating no artwork is available, when in fact the artwork is there. I am attaching a link showing screenshots of the problem. You can see on the Genre summary screen on the left shows the gray icon, while the artist screen on the right shows all artwork is there.

https://drive.google.com/file/d/1qMj7bY ... sp=sharing

Also, I've noticed in MMA build 809 that MMA doesn't recognize .png files for artwork. I had to convert these files to .jpg. Any reason for the change or is this a bug?

Thank you!!

Peke
Posts: 11205
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: MMA displays gray icon when artwork is in metadata

Post by Peke » Sun Apr 29, 2018 2:44 pm

Hi,
PNG loading depending on System libraries, Not all PNG manipulation is available on each system.

Anyway can you please send us a log file when browsing MMA library? eg. When you fins Gray Icon and when you enter the list you see all Album arts correctly please tap on "..." -> About MediaMonkey -> Send Logs -> WRITE DOWN LOG ID HERE -> tap OK to send us a logs. That way we can see what happened and why it happened.

Thank you in advance.
Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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cbeschler
Posts: 3
Joined: Fri Oct 27, 2017 10:21 pm

Re: MMA displays gray icon when artwork is in metadata

Post by cbeschler » Tue May 01, 2018 11:03 am

Thank you for your reply. I have sent the Send Log. The LogID is 67BKMBAVAU. I appreciate your help as this is fairly prevalent in MMA, even though all artwork is there.

Peke
Posts: 11205
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MMA displays gray icon when artwork is in metadata

Post by Peke » Tue May 01, 2018 8:21 pm

Best regards,
Pavle
MediaMonkey lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add Images to forum

cbeschler
Posts: 3
Joined: Fri Oct 27, 2017 10:21 pm

Re: MMA displays gray icon when artwork is in metadata [#14796]

Post by cbeschler » Sun May 20, 2018 12:36 pm

I see this will be fixed in build 816. Thank you!!! My current version of MMA is build 814. Do you know when 816 will be released?

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