How do Gold members who forgot their password get access to

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alidayvn
Posts: 2
Joined: Mon Aug 26, 2019 3:20 am

How do Gold members who forgot their password get access to

Post by alidayvn » Mon Aug 26, 2019 3:27 am

I find it very frustrating trying to contact media monkey around problems of accessing my library I have a gold account and get I don't have gold service. I keep trying to locate the library so that might be able to edit the duplicates in my library. xxxxxxxxxxxxxxxxxx this is my license key however I cannot remember my password by contract with media monkey says my user name is William Hatcher but there is no response by email address is; xxxxxxxxxxxxxxxx. I'm optimistic that the Google guys will find a solution to problem and send send me a reset for my password so that I can enjoy my music, thank you for your time and attention.

Lowlander
Posts: 46109
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: How do Gold members who forgot their password get access to

Post by Lowlander » Mon Aug 26, 2019 11:38 am

Password reset for MediaMonkey is here: https://www.mediamonkey.com/forum/ucp.p ... d953c789a7

However the License is sold using a separate account at the purchasing site: https://www.mediamonkey.com/support/ind ... icense-key
Lowlander (MediaMonkey user since 2003)

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