+1 on the request for support.
Q: Aren't iOS devices locked down? How is it different, or is it just that WP hasn't hit critical mass yet? It's an amazing platform (a must for me due to Exchange security concerns with my company) but the Zune stuff is absolute crap. While this isn't the place to ask for it, would someone at least design a decent music player for WP? Microsoft apparently knows zilch about audio quality and flexibility.