There was a problem during the syncronization...

MediaMonkey 4.1 beta testing is now underway...

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There was a problem during the syncronization...

Postby Guest » Sat May 12, 2012 4:39 am

Hello MM,
i'm with the 1488 beta on win XP, trying to sync my music on iphone 3gs 4.3.3
The phone is correctly recognized, and if i sync one or 2 tracks it works fine, but here's the problem:
with more tracks (or when i click on sync for the second time during the same session), it just hangs with the progress bar at half; after 3 or 4 minutes i get the message "There was a problem during the synchronization...." with the list of all the songs.
Now i don't know what to do, i just can't get my music on the device.
Cheers
Enzo
Guest
 

Re: There was a problem during the syncronization...

Postby Lowlander » Sat May 12, 2012 12:13 pm

Create a debug log capturing the failed sync and send it to support: viewtopic.php?f=6&t=341

Also make sure you use the debug version of 1489 as that's currently the latest build.
Lowlander
 
Posts: 32047
Joined: Sat Sep 06, 2003 5:53 pm

Re: There was a problem during the syncronization...

Postby enzocan » Mon May 28, 2012 2:30 pm

Hi, I've been hoping for a fix in these weeks...I just uploaded the debug package with the build 1493.
Thanks a lot!
Enzo
enzocan
 
Posts: 1
Joined: Mon May 28, 2012 2:20 pm


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