Crash with auto-tag from web window and extended desktop

Beta Testing for Windows Products and plugins

Moderator: Gurus

etheriau
Posts: 58
Joined: Mon Apr 07, 2008 11:28 am
Location: Montréal

Crash with auto-tag from web window and extended desktop

Post by etheriau » Fri Nov 12, 2010 11:29 am

Trying to Move or resize the "auto-tag from web" window on an extended desktop setup will make MM 1302 crash (and all previous versions).

That is on an HP Elitebook 8540w with Nvidia Quadro FX 880M.

nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
Contact:

Re: Crash with auto-tag from web window and extended desktop

Post by nohitter151 » Fri Nov 12, 2010 3:44 pm

When you say extended deskop you just mean multi monitor in extended mode, yes? I'm not able to replicate that problem with my PC and two monitors.
MediaMonkey user since 2006
Need help? Got a suggestion? Can't find something?

Please no PMs in reply to a post. Just reply in the thread.

zanestone

Re: Crash with auto-tag from web window and extended desktop

Post by zanestone » Sun Nov 14, 2010 1:06 am

I have Windows 7 64 bit and I have similar issue

Vers 3.2.2.1300

If I try to resize auto tag window it locks up app and I have to force close

LTParis
Posts: 10
Joined: Sat Nov 06, 2010 9:23 am

Re: Crash with auto-tag from web window and extended desktop

Post by LTParis » Sun Nov 14, 2010 10:13 am

Add me too. Somehow the small window collapsed into a super tiny (~200px tall) window and i can't expand to see anything. Tried deleting the mediamonkey.ini file to no avail.

Win 7 Ultimate 64-bit. Single monitor.

etheriau
Posts: 58
Joined: Mon Apr 07, 2008 11:28 am
Location: Montréal

Re: Crash with auto-tag from web window and extended desktop

Post by etheriau » Tue Nov 16, 2010 9:18 am

I thought it was specific to an extended desktop set-up but even when I just use my laptop display I have the same issue.

etheriau
Posts: 58
Joined: Mon Apr 07, 2008 11:28 am
Location: Montréal

Re: Crash with auto-tag from web window and extended desktop

Post by etheriau » Tue Nov 16, 2010 9:19 am

I'm on Win7 64 also.

Lowlander
Posts: 46496
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash with auto-tag from web window and extended desktop

Post by Lowlander » Tue Nov 16, 2010 11:40 am

A debug log send to support would be helpful: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69

Unless you have IE9 installed as it seems this can cause problems: http://www.ventismedia.com/mantis/view.php?id=6489
Lowlander (MediaMonkey user since 2003)

etheriau
Posts: 58
Joined: Mon Apr 07, 2008 11:28 am
Location: Montréal

Re: Crash with auto-tag from web window and extended desktop

Post by etheriau » Thu Nov 18, 2010 12:52 pm

I do have IE9 installed. I don't have the debug version installed....

nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
Contact:

Re: Crash with auto-tag from web window and extended desktop

Post by nohitter151 » Thu Nov 18, 2010 5:47 pm

etheriau wrote:I do have IE9 installed. I don't have the debug version installed....
Most likely its caused by IE9 then. That isn't likely to be resolved until IE9 is finally released (due to it being in beta).
MediaMonkey user since 2006
Need help? Got a suggestion? Can't find something?

Please no PMs in reply to a post. Just reply in the thread.

Lowlander
Posts: 46496
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash with auto-tag from web window and extended desktop

Post by Lowlander » Thu Nov 18, 2010 6:20 pm

I don't have this problem either and I'm not on IE9.
Lowlander (MediaMonkey user since 2003)

etheriau
Posts: 58
Joined: Mon Apr 07, 2008 11:28 am
Location: Montréal

Re: Crash with auto-tag from web window and extended desktop

Post by etheriau » Wed Nov 24, 2010 10:28 am

I uninstalled IE9 and it does resolve the problem!!

(IMHO IE9 is not even worth a try at this point...)

Here is a procedure to uninstall IE9:

http://downloadsquad.switched.com/2010/ ... xplorer-9/

Microsoft doesn't make it easy to just uninstall from add/remove as it will not be listed....What a surprise from Bill...Could be worst if it was Steve.

Post Reply