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Crash with auto-tag from web window and extended desktop

Posted: Fri Nov 12, 2010 11:29 am
by etheriau
Trying to Move or resize the "auto-tag from web" window on an extended desktop setup will make MM 1302 crash (and all previous versions).

That is on an HP Elitebook 8540w with Nvidia Quadro FX 880M.

Re: Crash with auto-tag from web window and extended desktop

Posted: Fri Nov 12, 2010 3:44 pm
by nohitter151
When you say extended deskop you just mean multi monitor in extended mode, yes? I'm not able to replicate that problem with my PC and two monitors.

Re: Crash with auto-tag from web window and extended desktop

Posted: Sun Nov 14, 2010 1:06 am
by zanestone
I have Windows 7 64 bit and I have similar issue

Vers 3.2.2.1300

If I try to resize auto tag window it locks up app and I have to force close

Re: Crash with auto-tag from web window and extended desktop

Posted: Sun Nov 14, 2010 10:13 am
by LTParis
Add me too. Somehow the small window collapsed into a super tiny (~200px tall) window and i can't expand to see anything. Tried deleting the mediamonkey.ini file to no avail.

Win 7 Ultimate 64-bit. Single monitor.

Re: Crash with auto-tag from web window and extended desktop

Posted: Tue Nov 16, 2010 9:18 am
by etheriau
I thought it was specific to an extended desktop set-up but even when I just use my laptop display I have the same issue.

Re: Crash with auto-tag from web window and extended desktop

Posted: Tue Nov 16, 2010 9:19 am
by etheriau
I'm on Win7 64 also.

Re: Crash with auto-tag from web window and extended desktop

Posted: Tue Nov 16, 2010 11:40 am
by Lowlander
A debug log send to support would be helpful: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69

Unless you have IE9 installed as it seems this can cause problems: http://www.ventismedia.com/mantis/view.php?id=6489

Re: Crash with auto-tag from web window and extended desktop

Posted: Thu Nov 18, 2010 12:52 pm
by etheriau
I do have IE9 installed. I don't have the debug version installed....

Re: Crash with auto-tag from web window and extended desktop

Posted: Thu Nov 18, 2010 5:47 pm
by nohitter151
etheriau wrote:I do have IE9 installed. I don't have the debug version installed....
Most likely its caused by IE9 then. That isn't likely to be resolved until IE9 is finally released (due to it being in beta).

Re: Crash with auto-tag from web window and extended desktop

Posted: Thu Nov 18, 2010 6:20 pm
by Lowlander
I don't have this problem either and I'm not on IE9.

Re: Crash with auto-tag from web window and extended desktop

Posted: Wed Nov 24, 2010 10:28 am
by etheriau
I uninstalled IE9 and it does resolve the problem!!

(IMHO IE9 is not even worth a try at this point...)

Here is a procedure to uninstall IE9:

http://downloadsquad.switched.com/2010/ ... xplorer-9/

Microsoft doesn't make it easy to just uninstall from add/remove as it will not be listed....What a surprise from Bill...Could be worst if it was Steve.