[1491] Crash after resuming from hibernation

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MichelR
Posts: 8
Joined: Tue May 15, 2012 6:59 pm

[1491] Crash after resuming from hibernation

Post by MichelR » Sat May 19, 2012 8:40 am

I almost always send my PC into hibernation rather than shut it down - been doing that for years. Recently MediaMonkey started crashing when resuming from hibernation (I've since installed the debug version, so a couple of crash reports have been sent in). MediaMonkey is usually the only application I leave open when hibernating. This seems to have started somewhere after build 1486 (I'm almost 100% positive that that one wasn't doing that). I know for sure 1489 was crashing - I don't think I ever installed 1487 and 1488 (been a bad week, bear with me... :))

Just wondering if this is happening to anyone else. Running Windows 7 64bit, 8Gb of RAM.

Lowlander
Posts: 45769
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: [1491] Crash after resuming from hibernation

Post by Lowlander » Sat May 19, 2012 12:22 pm

Create a debug log (step 4b) for this crash and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
Lowlander (MediaMonkey user since 2003)

MichelR
Posts: 8
Joined: Tue May 15, 2012 6:59 pm

Re: [1491] Crash after resuming from hibernation

Post by MichelR » Sat May 19, 2012 12:30 pm

I thought MediaMonkey had already taken care of it? I got a "message sent" confirmation a couple of times after I sent my initial report through the dialog (the next times it just did it itself). Anyway, I can definitely do that the next time - sometime later today as I don't have time now. Thanks.

Lowlander
Posts: 45769
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: [1491] Crash after resuming from hibernation

Post by Lowlander » Sat May 19, 2012 12:42 pm

You may want to add the .elf file mentioned as well (zip log and elf together).
Lowlander (MediaMonkey user since 2003)

SansaMonkey
Posts: 72
Joined: Tue Mar 27, 2012 10:15 am

Re: [1491] Crash after resuming from hibernation

Post by SansaMonkey » Sat May 19, 2012 1:13 pm

I can't reproduce such a crash.

What is going on with MM when hibernate ist started?

MichelR
Posts: 8
Joined: Tue May 15, 2012 6:59 pm

Re: [1491] Crash after resuming from hibernation

Post by MichelR » Sat May 19, 2012 1:35 pm

Lowlander wrote:You may want to add the .elf file mentioned as well (zip log and elf together).
Just sent in the Dbgview log file (559253). There was no .elf file in the directory, however (most likely because MM does report sending a crash report, I guess that gets erased right after that).

Thanks,
Michel

MichelR
Posts: 8
Joined: Tue May 15, 2012 6:59 pm

Re: [1491] Crash after resuming from hibernation

Post by MichelR » Sat May 19, 2012 1:37 pm

SansaMonkey wrote:I can't reproduce such a crash.

What is going on with MM when hibernate ist started?
It's not doing anything, just sitting there (i.e. no music is playing and no other operation is going on when I send the machine into hibernation). Well, technically it is monitoring some folders on my home network on a Windows Home Server (Acer H340).

rusty
Posts: 7170
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: [1491] Crash after resuming from hibernation

Post by rusty » Wed May 30, 2012 10:16 am

Note: This problem is related to interactions between MediaMonkey and a third-party multi-monitor management application called DisplayFusion.

Stopping the application solves the problem.

-Rusty

MichelR
Posts: 8
Joined: Tue May 15, 2012 6:59 pm

Re: [1491] Crash after resuming from hibernation

Post by MichelR » Sun Jun 03, 2012 9:54 am

I can add that the problem only started after upgrading to DisplayFusion 4.0, recently released.

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