[1492] Portable Install not reading licence info

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[1492] Portable Install not reading licence info

Postby BKKKPewsey » Tue May 22, 2012 5:15 pm

Upgrading to 1492 debug in portable mode on Vista 32 from 1490 and it comes up as un-licenced.
On entering my licence details (after some time scouring some very old emails :roll: )
It then reports back as invalid licence :-?
Reverted back to 1490 where I am a Lifetime Gold member again :)

ps Also tried 1491 and the same problem so it appears to something on the 1490 to 1491 change.
Everyone has the right to be stupid Image but some abuse the privilege
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Re: [1492] Portable Install not reading licence info

Postby Lowlander » Tue May 22, 2012 6:51 pm

I haven't had an issue on 1490 - 1491 - 1492 upgrades using Portable Install. A debug log (step 4b) might help discover why you see this (send to support): viewtopic.php?f=6&t=341
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Re: [1492] Portable Install not reading licence info

Postby Ludek » Wed May 23, 2012 4:23 am

You are true that we did some changes in 1491 re handling license keys.

Could you please tell me which from the following formats match your LK:

V49-xxxx-xxxx-xxxx-xxxx
V59-xxxx-xxxx-xxxx-xxxx
GAVQ-V49-xxxx-xxxx-xxxx-xxxx
GSFT-V49-xxxx-xxxx-xxxx-xxxx

?
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Re: [1492] Portable Install not reading licence info

Postby BKKKPewsey » Wed May 23, 2012 8:38 am

Err! none of those :-?
Mine is a very old (bit like me :roll: ) lifetime licence which I believe was MM 2 when first used.
Licence was a gift so I only have the licence and username details.

The first digits are INF-6UMRI

Note I have raised a support ticket with a debug log.
Everyone has the right to be stupid Image but some abuse the privilege
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Posts: 355
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Location: United Kingdom

Re: [1492] Portable Install not reading licence info

Postby rusty » Wed May 23, 2012 2:08 pm

This will be fixed in the next build. Sorry about that.

-Rusty
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Re: [1492] Portable Install not reading licence info

Postby BKKKPewsey » Fri May 25, 2012 9:05 am

I can report that the issue has been resolved in 1493 :)
Everyone has the right to be stupid Image but some abuse the privilege
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Posts: 355
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Location: United Kingdom


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