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iPhone with iOS 9.2.1 - Problems with Simple Copying

Posted: Thu Jan 21, 2016 10:59 pm
by joshslevy
I have an iPhone 5 running iOS 9.2.1. Even when just 9.2, the last version of MM (including the latest beta update 4.1.11.1780) will not let me copy more than one song at a time to my iPhone. And often the copy hangs and cannot complete. It seems to work when I open iTunes, sync the phone to my Windows PC, then return to MediaMonkey and sync again there. Then it will allow me exactly one song to copy, but not if I have highlighted several to copy at once. I literally have to just select one. It copies that one song quickly, but that's it.

Any thoughts? This seems like a weird one.

Thanks!

Re: iPhone with iOS 9.2.1 - Problems with Simple Copying

Posted: Thu Jan 21, 2016 11:06 pm
by jsl
Replying to myself - Couldn't log in before, was in a weird loop with the login system - just adding this reply so this shows up in my queue. Thanks.

Re: iPhone with iOS 9.2.1 - Problems with Simple Copying

Posted: Fri Jan 22, 2016 1:38 pm
by jsl
To follow up, I seem to be getting a lot of this:

792.797s - PID:8556 - Device:_Waiting for CopyDevice thread to terminate792.797s - PID:8556 - iPhone:_Waiting for grappa data...
792.906s - PID:8556 - Device:_Waiting for CopyDevice thread to terminate
792.906s - PID:8556 - iPhone:_Waiting for grappa data...
793.000s - PID:8556 - iPhone:_Waiting for grappa data...
793.000s - PID:8556 - Device:_Waiting for CopyDevice thread to terminate
793.109s - PID:8556 - Device:_Waiting for CopyDevice thread to terminate
793.109s - PID:8556 - iPhone:_Waiting for grappa data...
793.203s - PID:8556 - iPhone:_Waiting for grappa data...
793.203s - PID:8556 - Device:_Waiting for CopyDevice thread to terminate
793.296s - PID:8556 - Device:_Waiting for CopyDevice thread to terminate
793.296s - PID:8556 - iPhone:_Waiting for grappa data...

Re: iPhone with iOS 9.2.1 - Problems with Simple Copying

Posted: Fri Jan 22, 2016 2:01 pm
by jsl
New thought: Could this relate to the sync issue some users have had? In the changelog, it recommends: "re-init of AMS service." Not sure what that means or how to do it - any suggestions?

Re: iPhone with iOS 9.2.1 - Problems with Simple Copying

Posted: Sat Jan 23, 2016 10:48 am
by Ludek
Hi, please give a try with the latest build 1780 : http://www.mediamonkey.com/forum/viewto ... 55#p419090

It looks like another instance of http://www.ventismedia.com/mantis/view.php?id=13043

Re: iPhone with iOS 9.2.1 - Problems with Simple Copying

Posted: Mon Jan 25, 2016 10:51 am
by jsl
Already using 1780, so maybe something different?

Re: iPhone with iOS 9.2.1 - Problems with Simple Copying

Posted: Tue Jan 26, 2016 4:10 pm
by jsl
I finally bit the bullet and did a full "Reset to Factory Settings" then restored my iPhone based on a backup. It worked. Now it works perfectly with MM 1780. The problem was something internal to my iPhone and had nothing to do with MM apparently.

Re: iPhone with iOS 9.2.1 - Problems with Simple Copying

Posted: Sun Feb 21, 2016 6:14 pm
by SteveNaismith
I am having the same problem with iPhone 5, iOS 9.2.1, and MM 4.1.12.1784 on Win 8.1. A few songs will copy, then the copying gets stuck. I've tried deleting all music, I've tried restoring factory settings and restoring backup, but nothing works - I always come back to copying stopping after just a few songs.