Windows 10 WMA issues

Beta Testing for Windows Products and plugins

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justinmy
Posts: 6
Joined: Fri Feb 03, 2017 8:59 am

Windows 10 WMA issues

Post by justinmy »

I have installed the most recent BETA (MediaMonkey_4.1.15.1827) and still cannot rip WMA on my Windows 10 box (Windows 10 Pro 14393.693). I get the following error:

Code: Select all

D:\Track01.cda - Conversion: WMA (Windows 8 build 9200) - Not Supported!
I have tried everything from http://www.mediamonkey.com/support/inde ... e-analysed and nothing fixes it.
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Windows 10 WMA issues

Post by Lowlander »

Did you use WMA Pro (or WMA MF)?
justinmy
Posts: 6
Joined: Fri Feb 03, 2017 8:59 am

Re: Windows 10 WMA issues

Post by justinmy »

Using WMA lossless. Same settings I've been using for years.
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Windows 10 WMA issues

Post by Lowlander »

Try WMA Pro (or WMA MF) instead. The Win 10 Anniversary update broke WMA.
justinmy
Posts: 6
Joined: Fri Feb 03, 2017 8:59 am

Re: Windows 10 WMA issues

Post by justinmy »

I tried all the WMA formats same issue. This http://www.mediamonkey.com/support/inde ... windows-10 says the current beta build should work, but it isn't.
MiPi
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Joined: Tue Aug 18, 2009 2:56 pm
Location: Czech Republic
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Re: Windows 10 WMA issues

Post by MiPi »

The problem is, that Windows 10 is not detected on your system, it is detected as Windows 8 for some reason, that is why it is not working properly. Currently I have no idea what is going on here, we will look at it.
MiPi
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Re: Windows 10 WMA issues

Post by MiPi »

Lowlander wrote:Try WMA Pro (or WMA MF) instead. The Win 10 Anniversary update broke WMA.
We already have only one option for WMA ("WMA") in the last build, we use encoder based on what is detected as OS. Old encoder prior Anniversary update, new encoder for the rest. New does not support 2-pass encoding yet, that is why we use old one for older systems still.
MiPi
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Re: Windows 10 WMA issues

Post by MiPi »

justinmy: we tested the same build on 3 installations of Windows 10 Pro build 14393.693, everything is ok, always detected as Windows 10 and WMA encoding works as expected. If you run DebugView and then MM4, what do you have in log, at the beginning, line: "GetWinVersion: "? It should be "PlatformID: 2, Major: 10, Minor: 0", but I guess, in your case, it will be different.
MiPi
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Re: Windows 10 WMA issues

Post by MiPi »

justinmy: I've got it. You have set compatibility mode for MediaMonkey.exe to Windows 8, don't you? Please remove compatibility mode and try again.
justinmy
Posts: 6
Joined: Fri Feb 03, 2017 8:59 am

Re: Windows 10 WMA issues

Post by justinmy »

I don't have compatibility mode set. Here's the DebugView log. Quite strange:

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[9404] TScreen.Create: Monitors Count =1
[9404] Win7Tools - Windows 7 detected
[9404] Win7Tools - running on Windows Vista or later - initialize DWM
[9404] Win7Tools - Windows Vista DWM initialized
[9404] Win7Tools - Windows 7 DWM initialized
[9404] Win7Tools - Shell initialized
[9404] GetWinVersion: PlatformID: 2, Major: 10, Minor: 0 
[9404] InstanceManager - window destroyed
[9404] TBackgroundQueue: Still waiting for finishing 0 threads.
[9404] TBackgroundQueue: Destroying...
[7372] TScreen.Create: Monitors Count =1
[7372] Win7Tools - Windows 7 detected
[7372] Win7Tools - running on Windows Vista or later - initialize DWM
[7372] Win7Tools - Windows Vista DWM initialized
[7372] Win7Tools - Windows 7 DWM initialized
[7372] Win7Tools - Shell initialized
[7372] GetWinVersion: PlatformID: 2, Major: 6, Minor: 2 
[7372] InstanceManager - registering class.
[7372] InstanceManager - creating mutex.
[7372] InstanceManager - creating window.
[7372] InstanceManager - releasing mutex.
[7372] Received command line: '"C:\Program Files (x86)\MediaMonkey\MediaMonkey (non-skinned).exe" '
Ludek
Posts: 4958
Joined: Fri Mar 09, 2007 9:00 am

Re: Windows 10 WMA issues

Post by Ludek »

I see, it detects bad Windows version only for 'MediaMonkey (non-skinned).exe', i.e. for the skinless mode.

Thanks!

Added as http://www.ventismedia.com/mantis/view.php?id=13993
justinmy
Posts: 6
Joined: Fri Feb 03, 2017 8:59 am

Re: Windows 10 WMA issues

Post by justinmy »

Will this be fixed in the next beta build?
Ludek
Posts: 4958
Joined: Fri Mar 09, 2007 9:00 am

Re: Windows 10 WMA issues

Post by Ludek »

Yes, in 4.1.15.1828
Guest

Re: Windows 10 WMA issues

Post by Guest »

same problem here.

when will you get a solution?

thanks
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Windows 10 WMA issues

Post by Lowlander »

As Ludek wrote, it's fixed in the latest Release Candidate of MediaMonkey 4.1.15 available from the Beta Forum.
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